Myat Htet Htet Kyaw

Myat Htet Htet Kyaw

Call Center Representative

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location of Myat Htet Htet KyawMyanmar

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  • Timeline

  • About me

    Restaurant Manager at KFC Myanmar

  • Education

    • Myanmar Imperial College

      2014 - 2016
      Bachelor’s Degree Diploma in Strategic Management & Leadership ( Edexcel BTEC Level 7 )

      Activities and Societies: Student Learned Studied Marketing,Leadership,Human Resources, Personal & Professional Development, Project Management, Research ,Strategic Planning,Innovation.Attending at Myanma Imperial Collage

    • Dagon University

      2005 - 2009
      Bachelor of Arts (B.A.) English Language and Literature, General

      learn English subject

    • The University of Northampton

      2014 - 2017
      Master of Business Administration (M.B.A.) Business Administration and Management, Strategic C

      MBA

  • Experience

    • KBZ Bank

      Mar 2013 - Apr 2014
      Call Center Representative

       Answer the phone and listen to customers' questions and concerns Proficiently answer customer inquiries regarding their accounts. Perform cash and check balancing by ensuring all the daily and monthly cash counts are accurate. Review all the ATM balances Ensure that all customer needs are met and handle appropriately during their initial contact. Maintain customers' accounts (including lost/stolen checks, check cards, stop payment etc.) Review customers' accounts for transactions accuracy. Show less

    • M & T International Company

      Jun 2014 - Dec 2015
      HR and Admin Assistance
    • Wedding Planner

      Jun 2015 - May 2017
      Owner

      Planning and Calculation Budget for the whole weddingDecoration Wedding Arranging Flower,wedding dress ,photo

    • KFC Myanmar -Summit Brands Restaurant Group Co.,Ltd

      Jul 2019 - Dec 2019
      Restaurant General Manager

      Primary responsibilities vary by position but generally include setting schedules, hiring and training new employees, answering telephones, and overseeing restaurant protocol. Other specific job duties include delegating work, taking inventory, and placing food orders. Training for KFC managers involves verbal and visual demonstration as well as hands-on instruction. Up selling & doing marking for new menu product. Weekly Inventory/Monthly Inventory / Daily Report /Monthly Report to Area Coach. Calculation & prepare staff attendant and salary. Show less

  • Licenses & Certifications

    • Certificate of basic English ( YUFL )

      Yangon University of Foreign Language
    •  Certificate of Product Knowledge of Coffee Training Course

      Merchant Star International (Exclusive Distributor for Julius Meinl Coffee)
    •  Certificate of Windows Special Computer Course

      Myanma Computer Company
    •  International Certificate of Elementary Food Hygiene

      Media Rotana Hotel