Andrea Munson

Experience

• 

  GE Energy (formerly BHA Group Inc

  Jan 2001 - Jan 2007

  Sales Coordinator

  Support of 35 sales professionals, responsible for writing orders, arranging travel, ordering supplies, covering phones, and maintaining customer "swag".Prepare customer proposals for the sales team.

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  GE Energy

  Jul 2005 - May 2006

  Marketing Coordinator

  Coordinating customer seminars and tradeshows, brand equity studies, and invoicing.

• 

  Grundfos Pumps Corporation

  Apr 2007 - Apr 2014

  Integrates e-learning story boards (content), course outlines, graphics, and assessments into rapid design tools creating asynchronous courses for employees and customers. Investigates etools for possible use and implement them upon approval. Fulfills the role of producer for synchronous classes conducted for employees and occasionally facilitates classes. Incorporates all learning metrics for report functions. Responsible for travel, supplies, and general administrative duties for a department of 13, as well as brand-awareness, and external communications.

  • Training e-Content Developer

    Apr 2007 - Apr 2014

  • Marketing Administrator

    Apr 2007 - Dec 2008
• 

  NIC Inc.

  Apr 2014 - Apr 2015

  Corporate Trainer

  Create, deploy and track eLearning courses and maintain the library of offerings to reflect the most current information.Own the management of the Learning Management System.Facilitate courses and presentations as needed through multiple forums such as eLearning, teleconference, and classroom/on site.Develop and maintain training materials (includes user guides, job aids, elearnings) to ensure a high rate of knowledge transfer and performance improvement. Work with internal resources and management to identify and stay current with changes and needs.Manage internal and organizational survey efforts.Analyze training needs to develop new programs or modify and improve existing programs.Work closely within the HR group to provide support for organizational initiatives.Work as a team member on specified training projects for field and corporate office employees. Show less

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  ESolutions, Inc.

  Apr 2015 - Sept 2020

  • Senior Business Analyst

    Jan 2020 - Sept 2020

  • Director of Client Services Operations

    Jan 2019 - Jan 2020

  • Director of Implementation and Projects

    Apr 2015 - Jan 2020
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  Waystar

  Sept 2020 - now

  • Technology Delivery Manager

    Aug 2022 - now

  • Senior Business Analyst

    Sept 2020 - Aug 2022