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Alexandre Evens

Alexandre Evens

Universiteit

Followers of Alexandre Evens40 followers
location of Alexandre EvensAmsterdam, North Holland, Netherlands

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  • Timeline

  • About me

    AccountManager

  • Education

    • UNIIVERSIDAD INTERAMERICANA DE PANAMA

      2004 - 2011
      Bachelor's degree IT computer ingenieur

    • 42

      -

      Developing applications with PHP, duration: 4 months 2007Developing applications.NET, duration: 3 months 2007Installation and administration cables network, technology IP Router and switch configuration, basic function Course: 80 hours 2006; Specialist in repairing computers. (course: 40 hours

  • Experience

    • Universidad Interamericana de Panama

      Jan 2005 - Jan 2009
      Universiteit

      Technical support, Assistant Responsible for installation operative system, formatting and maintenance of software on the computers. Installing Network Assistant (DHCP or IP Range to served) and printers.

    • Net Media Call Center

      Jan 2006 - Jan 2009
      Customer Service

      Customer Service, problem solving. Inbound calls in French, Spanish, English and Creol.

    • SISCO.SA System Consulting

      Feb 2009 - Sept 2010
      Data analyst

      At Ciudad del Saber Clayton, Panama Data analyst of a project for the government of Cameroon. I worked with PHP, Mysql Dreamweaver and Html. Analysing and testing software with adobe ColdFusion. Responsible for the translation of the data from Spanish to French.

    • Western Digital

      Apr 2013 - Jan 2015
      Western Digital Technical support engineer

      Solving technical issues with customers from Europe, Usa by phone and emails. Providing support, troubleshooting and configuring Western Digital Network storage devices (NAS) hard drives, servers, media players for customers. Using tools SalesForce.comCreating scenarios and solutions for Western Digital devices and escalating them to a higher level so as to develop efficient solutions in order to avoid future issues. Verifying customer details, credit card details, warranty checks and replacing products under warranty. Filing reports regarding technical issues. Escalating the issues to the next level. Setting up new users accounts and profiles and dealing with password issues. Prioritizing and managing many open cases at one time Show less

    • Exporttractors

      Jan 2015 - now
      Account Manager

      2015-Current HG Exporttractors. Acquisition and sales worldwide.The company imports and exports Agriculture machinery worldwide. As Account Manager I am responsible for new business development and sales to existing customers. I negotiate and close deals that benefit both the business and the customer on a daily basis. I also arrange the logistic side of the deal. Exploring the international market to gain new customers. Within my work field I speak English, French, Spanish and Dutch. As we serve customers from all over the world. Show less

    • INL Cargo B.V.

      Oct 2017 - now
      Transport coordinator and Trouble Shooting

      Responsible for the safety of trucks in Europe with valuable freight for customers. Solve problems with trucks on the road and updating truck schedules. Communicate with drivers and customers base on four languages French, Spanish, English and Dutch.

  • Licenses & Certifications

    • Cnna