Durgesh Vishwakarma

Experience

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  Axis Bank

  Nov 2017 - Jul 2018

  Customer Relations Officer

  Provided valuable product knowledge to customers, focusing on loansanction and disbursement services, while delivering exceptional customerservice.Conducted client follow-ups to nurture relationships and ensure aconsistent pipeline of leads.Assisted in lead generation efforts and maintained proper documentationfor streamlined customer interactions.

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  Equinox Labs

  Sept 2018 - Mar 2020

  Back Office Executive

  Working closely with Sales to ensure successful closure of the salesprocess with Online platforms (JD & Indiamart)Assist the sales team in qualifying potential customersClient follow up's & Lead generation with proper RequirementHandling Call, Mail's & Daily Report

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  7P Infomedia

  Mar 2021 - Sept 2022

  Digital Marketing Executive

  Managed end-to-end digital marketing activities, including Google Ads,Facebook Ads, and Keyword Planning to boost brand visibility and websitetraffic.Leveraged creativity and strategic thinking to devise impactful marketingcampaigns, resulting in increased customer engagement and leadgeneration.Monitored and analyzed campaign data to identify areas of improvementand implemented necessary optimizations for better ROI.Successfully employed various OTA platforms to expand the company'sreach and attract potential customers.Played a key role in formulating content calendars to ensure consistent andengaging communication with the target audience. Show less

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  Meravilla Pool City

  Oct 2022 - Jun 2023

  Digital Marketing Specialist

  various digital marketing campaigns, managing Google Ads, FacebookAds, and Keyword Planning to maximize online visibility and leadgeneration.Analyzed performance metrics using Google Analytics and other tools,enabling data-driven decision-making and continuous improvement.Successfully executed OTA (Online Travel Agency) marketing strategiesto enhance brand presence and attract potential customers.Utilized WhatsApp and Email Marketing to engage prospects andcustomers, driving conversions and customer retention.Collaborated with the team to develop creative content and devised aneffective content calendar for optimized social media presence.Generated comprehensive monthly reports to evaluate campaignperformance and presented insights to stakeholders. Show less

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  Headways Realty

  Feb 2024 - now

  Digital Marketing Manager