Experience

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  Safeway

  Jan 1994 - Jan 2006

  Willits and eureka, ca-store manager

  Oversaw all operations of the store regarding financial metrics, safety, assistant store managers, dept managers, all HR functions, scheduling, payroll, reviews, merchandising, pricing, backroom, inventory and in stock conditions. -Appointed as the safety point representative for regional safety team -Oversaw all union arbitration cases for store and hearings -Facilitated Diversity classes for two regions Key Achievements: -Part of a task team that implemented daily scanning of out of stocks to monitor potential lost sales and guest experience. This program lead to better accountability with tracking results not only for dept. managers ordering expectations but also tracking our warehouse outs to build better relationships between the stores and warehouse management. In stock conditions improved by 30% within 6 months of roll out for the Nor Cal region. Show less

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  Target

  Jan 2006 - Jan 2009

  Santa rosa and novato, ca

  Directed executive leadership team, planogram team, overnight freight team, human resource team leader, guest experience surveys and pricing for 500 team members-Drove new team member orientation process-Implemented train the trainer program ensuring consistent training for all new team members -Oversaw over 30 store departments monitoring all KPI targets and leadership accountability-Spearheaded all talent acquisition and recruitment effortsKey Achievements:-Implemented a personal development plan training for all executives, team leaders and specialists to drive ownership in personal growth leading to advancement and better retention numbers within the store. Program reduced turnover rate from 52% to 45% within 2 years.-Implemented monthly overnight meetings to discuss opportunities and solutions to increase productivity/freight team. This improved overall communication making staff aware of KPIs and selecting with the team 3-5 clear and easy accessible metrics to achieve at a given time. Monthly meetings boosted morale, team members could see tracked results which encouraged team work, sense of ownership and excitement of sharing ideas. Productivity increased by 10% over prior year targets Show less

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  Whole foods market

  Jul 2009 - Dec 2014

  Assistant store team leader

  Provided leadership and direction to all team leaders, community coordinator, team member coordinator and price file. Also, had oversight of operations management, safety management, guest experience surveys, training and development. -Oversaw vendor accounts such as Aramark uniforms and Serv Safe safety supplies developing an excel tracking sheet to monitor costs and inventories. -Oversaw mission based teams such as Green Team and Cultural Counsel Team-Partnered with OSHA to conduct in store audits to ensure compliance-Oversaw all merchandising and merchandising meetings-Oversaw all financial aspects of operation Key Achievements:-Developed an excel tracking sheet to monitor costs and inventories for Aramark uniforms and Serv Safe safety supplies finding over ordering by both vendors. Aramark charges alone were reduced by $6000 within six months. -Drove backroom reorganization plan to improve organization, ergonomics/safety, inventory levels and shrink. Reorganization brought inventory levels down by 50% Show less

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  New seasons market

  Jan 2014 - Jul 2016

  Assistant store manager

  Provided leadership and direction to all Dept Managers, community coordinator and price file . Also, had oversight of operations management, safety management, training and development.-Ensured completion of timely reviews for all assigned teams-Drove all recognition boards for staff-Drove talent acquisition, recruitment and employee relations-Managed OSHA compliance and emergency management-Oversaw all merchandising and merchandising meetings-Oversaw all financial aspects of businessKey Achievements:-Developed a new marketing strategy with the community coordinator to drive sales with new outreach efforts to all new housing developments within a 10 mile radius leaving coupons, free grocery drawings, reusable bags, cups, etc. Outcome increased market share from 30% to 45% in two years.-Developed Financial Training program for Dept. Managers that covered buying, inventory management, shrink, merchandising, signage, shelf integrity and how to read financial data tracking reports to ensure best practices. Training improved our inventory results by $60,000 more profit to the bottom line within 2 quarters of completion. Show less

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  Pier 1

  Jul 2016 - Jul 2018

  Store manager

  Oversaw all operations of the store regarding merchandising,financial metrics, safety, assistant store managers, dept managers, all HR functions, scheduling, payroll, reviews, merchandising, pricing, backroom, inventory and in stock conditions. Key Achievements-Drove conversion rate from 25.5% to 30% in 60 days by utilizing all sales tools, training/development, daily sale huddles and role plays.

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  Barbur world foods market

  Oct 2018 - Jul 2020

  Store manager

  In charge of overall operations of the store. Responsibilities listed below to name a few:-All HR aspects such as: -recruitment -training and development -on-boarding -terminations -corrective action plans -hiring -payroll -benefits.....-All financial operations -budget -inventory -end of year review (profit and loss, etc) -labor -margin -pricing -marketing -AD.....-Merchandising all aspects including planning-In charge of all Depts-Safety-Risk Management-Food Safety-IT Show less

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  Quality precision services

  Jul 2019 - Jul 2022

  Regional territory sales manager

  Regional Territory Sales ManagerCanada, WA, ORResponsible for building and fostering strong customer relationships within my region. Designing strategies aimed to grow regional revenue by satisfying customer needs and special requests. .Direct the territory sales team, teaching them important elements of the company products and services in order to give them the tools needed to be successful team members.Project potential sales for future quarters and years by reviewing operational reports and records.Prepare budgets at the beginning of each fiscal year to ensure the corporate money is spent in the best ways possible.Set promotional discount rates for special seasonal sales or new customers in order to entice both new and repeat customers.Analyze the sales records of individual team members and the entire staff in order to understand what areas the associates need more guidance in.Plan advertising services for the territory that is in keeping with the brand of the company and can in-crease name recognition.Monitor customer preferences to better understand what type of sales efforts would be most effective for particular clients.Attend trade associate meetings as a representative of the company in order to promote products and increase sales numbers for the territory .Drove talent acquisition, recruitment and employee relations.Responsible for all Staff Safety Management training and compliance Show less

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  Designer greetings

  Jul 2022 - now

  Regional territory sales manager

  Regional Territory Sales ManagerCanada, WA, OR and Northern CAResponsible for building and fostering strong customer relationships within my region. Designing strategies aimed to grow regional revenue by satisfying customer needs and special requests. .Direct the territory sales team, teaching them important elements of the company products and services in order to give them the tools needed to be successful team members.Project potential sales for future quarters and years by reviewing operational reports and records.Prepare budgets at the beginning of each fiscal year to ensure the corporate money is spent in the best ways possible.Set promotional discount rates for special seasonal sales or new customers in order to entice both new and repeat customers.Analyze the sales records of individual team members and the entire staff in order to understand what areas the associates need more guidance in.Plan advertising services for the territory that is in keeping with the brand of the company and can in-crease name recognition.Monitor customer preferences to better understand what type of sales efforts would be most effective for particular clients.Attend trade associate meetings as a representative of the company in order to promote products and increase sales numbers for the territory .Drove talent acquisition, recruitment and employee relations.Responsible for all Staff Safety Management training and compliance Show less