Experience

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  Butler graphics inc.

  Apr 2008 - May 2010

  Director of operations

  • Pioneered e-learning via mobile using content delivery tools on mobile Blackberry devices and later on the iPhone.• Delivered custom interactive training software, for use by NASA on the International Space Station.• Slashed operating costs by 20% by relocating company offices closer to our main client, and optimizing healthcare coverage options for employees.• Provided on-site consulting for on-going improvements and upgrades to a custom web-portal, designed and built to manage Surgical Residents at Henry Ford Hospital. Show less

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  Es3

  Aug 2010 - May 2011

  Technical project manager

  • Spearheaded the use of iPads as digital training assistants by delivering a custom iOS app on the first-generation iPad for the 2011 Chrysler brand dealer training tour.• Enhanced Dodge dealer training events by providing mobile technology innovation to onsite activities with iPod touch iOS apps, mobile optimized video training delivery, and SMS text message integration.• Successfully delivered web-based courseware including management of creative content, voice-over recording, video editing, art production, and interactive software development for Kia and Mazda clients. Show less

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  Gtb

  May 2011 - Oct 2013

  Sr. digital project manager mobile

  • Key member of team that transformed one of the country’s largest ad agencies to be a world leader in the mobile digital marketing space.• Successfully led and built the mobile delivery team by creating, modifying, and documenting process and procedures. Achieved by gaining alignment across organizations, including other Ford vendor partners, as well as Ford I.T.• Awarded twice by the Mobile Marketers Association, for mobile web redesign of Ford.com, and the FordRacing.com programwebsite and mobile Augmented Reality app.Key Deliverables: * Team Detroit Digital Mobile delivery process * Mobile Lincoln Concierge interface * Mobile Ford.com redesign * Mobile Fordracing.com redesign * Ford Racing Drivers augmented reality mobile app Show less

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  Vectorform

  Oct 2013 - Apr 2014

  Senior technical project manager

  Expertly led the execution and delivery of mobile and emerging technology for multiple projects/clients including DTE Energy, Estee Lauder, and Volkswagen. Self-taught the Zigbee certification and electronic hardware production processes.• Achieved delivery of a first-to-market, home-automation (IoT) hardware product, from prototype to production.• Forged new relationships with production partners to expand Vectorform’s capabilities and knowledge base.

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  General motors

  Jun 2014 - Feb 2015

  Global data & analytics manager (contract)

  Provided governance and management to all of GM’s global marketing vendor partners, who provide digital data and analytics.• Significantly improved analytics data capture accuracy, and reduced data processing overhead, by updating and implementing new tagging standards on all 250+ global brand websites.• Increased data security by restructuring protocols and procedures for stricter access and control of critical marketing and sales data.

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  Directv

  Feb 2015 - Dec 2016

  Senior technical program manager

  Member of the PMO, leading wide-scale engineering initiatives. Coordinated overall schedules, budget monitoring, and issue resolution. Provided oversight and coordination to 13 separate project managers and teams, including multiple backend and client teams, as well as Content, QA, Marketing, and Design. Presented detailed status reports to Executives and C-level stakeholders.• Successfully restored Green Status to a troubled/high-priority $25 Million project.• Delivered a new Video on Demand and DRM execution across all platforms, during a merger with AT&T, and while under increased Executive scrutiny, resulting in budget solvency and successful delivery. Show less

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  Disney abc television group

  Feb 2017 - Oct 2017

  Scrum master / senior program manager

  Led the scrum team developing the WatchABC app for tvOS & iOS, which included internal and offshore Dev resources. • Delivered several features as program manager for initiatives spanning multiple clients (iOS/Android/Roku) and backend platforms.• Expertly coordinated requirements gathering for the discovery phase of a new OTT streaming technology, which is the backbone to Disney+, ESPN+, and all other Disney Corp streaming services.• Optimized Agile Scrum process for ABC iOS and tvOS mobile app, as Scrum Master, improving sprint story-point consistency. Show less

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  Fandango

  Oct 2017 - May 2018

  Project manager scrum master

  Scrum master for two internal teams, one implementing new E-commerce ticketing features, and the other providing overall site maintenance. Worked closely with Product, UX, and Design to coordinate delivery of optimized features.•Significantly improved scrum team consistency sprint-over-sprint, while managing the redesign of the Fandango e-commerce reserved-seating ticket purchase flow. •Integral in facilitating JIRA process overhaul for development, QA, and release management workflows in an Agile environment. Show less

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  Comerica bank

  Sept 2018 - Jun 2019

  Senior technical program manager

  Implemented several instances of the Pega case-management platform, replacing manual processes resulting in future cost savings. Coordinated with off-shore vendor, in-house IT, and cross-functional stakeholders. Environment includes Mainframe and AWS Cloud components.* Achieved a 40% reduction in vendor costs by performing competitive bidding and a creatively optimized plan of internal resources.

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  Organic

  Jun 2019 - May 2020

  Associate director of project management

  Integral in establishing a BBDO presence in Detroit to service Ford, and a key member of the project management team tasked with implementing and monitoring process across partner agencies (Organic, BBDO, GTB) and Ford Marketing. Provided leadership and mentorship for entire PM staff.• Documented and optimized multiple internal and cross agency processes, also trained cross functional teams.• Implemented digital tools and procedures that optimized team efficiency, including Microsoft Teams, Office 360, Digital Asset Management, & Smartsheets.• Lead and delivered wide ranging media marketing & strategy campaigns including Ford Escape and Mustang Mach-E. Show less

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  Detroit labs

  Mar 2021 - Feb 2023

  Senior technical delivery lead

  Lithia Motors (Client): Steered a large Scrum development team, engineering new features that enhanced the online automotive eCommerce experience on Driveway.com. This team delivered the first, fully online, auto-lease experience in October 2021.Sr. Lead amongst 5 development teams for coaching and mentoring. Client facing, responsible for facilitating quarterly planning, scope management, scope negotiation, and conflict resolution.Accumulus Synergy (Client): See role below...

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  Accumulus synergy

  Feb 2022 - Dec 2022

  Director of product operations

  This Position at Accumulus fell under the umbrella of my role at Detroit Labs...As Director of Product Operations for Accumulus, responsible for implementing and facilitating all processes and Tools used by the Product and UX Design teams within the organization. This includes working closely with our Internal Development team, Regulatory validation partners, and other external partners, to assure our process met strict Government regulatory requirements set by the FDA and other Global Health Authorities around the world.In this role, also served as Account Manager and main POC for communication with the client. Coordinated resource changes, negotiated scope and resource expectations, as well as conflict resolutions. Show less

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  Combustion

  Mar 2023 - Dec 2023

  Sr. technical project manager

  Designed and implemented the agile software development & web development process in a small start-up, working closely with cross-functional parties to create an optimal process for teams with limited resources. Acted as Scrum Master/Project Manager for several separate & unique initiatives developing custom software solutions for clients in E-commerce/ Finance, construction, and technology. Provided Product Management services, working closely with Client Product Owners to define requirements

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  Freelance

  Jan 2024 - Aug 2024

  Senior technical project manager
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  Accumulus synergy

  Sept 2024 - now

  Scrum master