Experience

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  Complus+ - academy for communication management

  Oct 2003 - Jul 2004

  Project & research officer

  - Research officer, editor and co-author of course material (‘The Media System’, ‘Constructive Communications & Impression Management’, ‘PR Case Studies’)- Involved in the development and implementation of communication strategy, corporate branding and marketing activities- Event management for Public Relations training workshops as well as information and career days- Liaison with all key stakeholders - Implementation of internal business structures and processes: operational guidelines, administrative procedures, reporting structure, day to day workflow management Show less

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  Mindd foundation

  Dec 2005 - Jun 2007

  Project officer

  - Event management of several national conferences, exhibitions, charity events and educational workshops- Management of community outreach programs and services, including volunteer coordination- Led the development and implementation of a CRM system- Involved in fundraising and corporate partnerships activities- Involved in marketing strategy development and execution, coordinated print advertising and online marketing campaigns

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  Office of medical education, the university of sydney

  Sept 2007 - Jan 2010

  Responsibilities• Provide research, learning and teaching support to Professor of Medical Education (Patient Safety), incl. implementation of new Patient Safety and Personal and Professional Development curricula at Sydney Medical School, supporting patient safety education and research activities.• Manage implementation and evaluation tasks of the World Health Organisation (WHO)’s Patient Safety Curriculum Pilot Study at Sydney Medical School.- Provide research, learning and teaching support to Professor of Medical Education (Patient Safety), incl. implementation of new Patient Safety and Personal and Professional Development curricula at Sydney Medical School, supporting patient safety education and research activities.- Manage implementation and evaluation tasks of the World Health Organisation (WHO)’s Patient Safety Curriculum Pilot Study at Sydney Medical School.- Program coordination, including managing (e-)learning and (e-) teaching resources, web content and program communications, student monitoring, conducting program evaluations, preparing program reports - Project management for national Patient Safety Symposium, including budget monitoring and financial reconciliation- Assistant teaching of teamwork seminarsAchievements- Successful project management of patient safety and personal and professional development curricula implementation at Sydney Medical School. - Completed implementation and evaluation tasks of World Health Organisation (WHO)’s Patient Safety Curriculum Pilot Study according to grant timeframes.- Provided Personal and Professional Development Intensive and national patient safety event coordination, including financial reconciliation. Show less Responsibilities- Provide project support to establish the new Office of Medical Education in line with University of Sydney Curriculum Review recommendations.- Provide secretariat support to Office of Medical Education Committees.- Development and management of the Office of Medical Education website and online student support section- Co-ordination and production of the quarterly OME newsletter and other publications- Project management required for OME projects related to events and publications from initialising, planning, executing, controlling to closing of the projectsAchievements- Generated newly established Office of Medical Education documentation (ie. role, governance, structure).- Delivered new department website; produced and edited seven medical school newsletter editions. Show less

  • Program & Research Officer (Professional Development & Patient Safety)

    Sept 2008 - Jan 2010

  • Communications and Events Officer

    Sept 2007 - Sept 2008
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  Cancer council australia

  Jan 2010 - Apr 2018

  Key responsibilities - Represent and grow awareness for guidelines’ program and innovations amongst key influencers and interest groups nationally and internationally.- Lead Clinical Guidelines Network’s team and strategy in line with overall organisational objectives.- Manage large-scale and time-sensitive guideline development projects for clients such as Department of Health and Melanoma Institute of Australia and resolve problems in short time frames.- Ensure best practice evidence-based approach to guideline development and moving towards a comprehensive portfolio of continuously updated electronic cancer guidelines.- Cultivate strong relationships with all key stakeholders comprising of senior managers, clinicians, allied health professionals, consumers and consumer groups, government representatives, project staff, vendors, partners and funders; Executive Officer to all guideline committees.Achievements- Project management oversight and delivery of six clinical practice guidelines and two clinical practice guidelines updates, including successful grant acquisitions and deliveries totaling $1.2 million.- Implemented optimised systematic review progress reporting and data-driven milestone projection.- Built organisational capability by growing a high performing team of ten staff members known to deliver excellent results on time in a demanding, changing environment.- Contributor to five publications in peer-reviewed journals, six conference presentations and invited member to five advisory committees, including Cochrane Collaboration Transform Guidelines Advisory Group, an advisory group providing thought leadership to ‘living’ clinical practice guideline development. Show less Key responsibilities - Lead the development and implementation of an online collaboration platform that supports rigorous, evidence-based clinical practice guideline and policy development processes with a focus on integrating continual evidence surveillance and recommendation updating.- Perform business analysis; develop requirements document, road map, budget requirements, project plan and implement to agreed timeframes.- Provide expert advice to senior executives in regards to change initiative.- Effective stakeholder management to achieve smooth transition from printed evidence-based publication development to “living” guidelines and policy documents that are continuously updated.- Develop platform governance, policies and working procedures in accordance with existing organisational policies and procedures.- Manage training and support for guideline and policy platform users and integrate user research and feedback to improve platform usability and maximise uptake and support, especially amongst external volunteer expert clinicians.- Oversee and manage contracted IT professionals and web agencies and resolve issues throughout the platform development cycle. Achievements- Successfully implemented a web-based, collaborative, responsive platform for clinical practice guidelines and policy development, including translation of all guideline and policy development steps and workflows into an online environment and developing methodology for ‘living’ evidence-based cancer guidelines and policies.- Delivery of eleven digital evidence-based clinical practice guidelines and Cancer Council’s National Cancer Prevention Policy on the new web-based platform.- Contributor to three publications in peer-reviewed journals and nine conference presentations/workshops. Show less

  • Head, Clinical Guidelines Network

    Jul 2014 - Apr 2018

  • Project Manager Wiki Development

    Jan 2010 - Jun 2014
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  Cancer, ambulatory and community health support division, the canberra hospital, act health

  Jun 2018 - Jul 2018

  Innovation and service development senior project officer, short-term contract

  Key responsibilities - Provide project support to the Innovation and Service Development team in the development, implementation and review of innovation projects, change management plans and strategies to achieve the Division of Cancer, Ambulatory and Community Health Support (CACHS) operational objectives. - Liaise with patients, staff, managers and key stakeholders to support and achieve quality outcomes for Innovation and Service Development projects and other divisional priorities. Achievements- Documented and streamlined all administrative procedures of the cancer services administration team as part of staff training and succession planning framework development.- Completed initial draft of Cancer Wellbeing Centre Model of Care, a future CACHS service to be implemented as part of the Level 3 development. Show less

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  Department of health

  Aug 2018 - Oct 2018

  Policy officer, cancer policy, screening and services taskforce

  Key responsibilities - Provide policy leadership for the national screening register development to the contracted Service Provider and internal National Bowel Cancer Screening Program (NBCSP) operations and policy teams to deliver and establish the requirements for the register in accordance with the NBCSP policies. - Ensure key policy deliverables for NBCSP register development are achieved according to timeframes.- Lead the engagement of internal and external stakeholders, including Commonwealth and state and territory bowel program managers, Department of Human Services and healthcare provider groups to ensure their business needs are accurately captured and addressed.- Drive policy and program issues for the NBCSP as they relate to establishment of the register through consultation with internal and external stakeholders as part of a co-design process. - Provide high level policy and program advice including developing reports, briefings, and to support the work of the Division’s priorities. Achievements- Successfully undertook an impact and strategic assessment and established a prioritised work plan, including resourcing and stakeholder management strategy.- Reviewed initial National Bowel Cancer Screening Register requirements provided by the Service Provider and ensured they aligned with NBCSP policies.- Led a national workshop and achieved agreement on how to progress person advised information in the national bowel screening register with State & Territory Bowel Cancer Screening Program Managers and other key stakeholders.- Finalised Personal Information Policy to inform register requirements. Show less

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  Canberra health services

  Oct 2018 - now

  - Build the research strategy implementation and research capability function of the Office of Research and Education, including strategy development and implementation, business case development and managing a small team. - Lead, organise and deliver strategic organisational-wide projects, related to the research strategy, with the overall aim of building an inclusive research culture and environment at CHS.- Lead the project management and full implementation of the CHS Research Strategy ensuring project milestones and deliverables are met.- Ensure the evaluation of the research strategy against agreed KPIs. Show less Key responsibilities- Successfully project manage the CHS Research Strategy implementation and evaluation, including: - Engage with working groups and subject matter experts on implementation and evaluation plan development- Set up governance and processes to oversee and monitor Research Strategy implementation progress- Undertake gap analyses and develop recommendations to achieve strategy objectives regarding CHS research landscape, governance, systems, processes and other tasks as directed by Executive Director of Research and Academic Partnerships- Implementation of systems, processes, policies and governance, including consultation with internal and external stakeholders as required- Develop business case to support the objectives of the CHS Research Strategy.Achievements- CHS Research Strategy Implementation and Evaluation Plan and associated business case developed with strong engagement from internal and external stakeholders, including senior researchers, academic partners, consumer and community representatives, CHS staff and ACT Health Directorate representatives.- Business case successfully funded with $4.8M over a four-year period.- Implementation plan progress reporting and governance in place. Show less Key Responsibilities- Implement project structure, governance, monitoring and reporting for accreditation-related projects (Clinical Governance, Partnering with Consumers and Clinical Care Standards).- Develop and implement project plans, including stakeholder and communication plans.- Ongoing monitoring, reporting and evaluation of projects through project phases.- Liaise, coordinate and manage key project stakeholders to achieve desired outcomes within agreed timeframes.- Monitor, track and prioritise workflow to effectively and efficiently complete tasks with potentially competing timeframes.- Provide support to action owners across CHS to ensure project deliverables are appropriately implemented.Achievements- Successful project management, stakeholder engagement and implementation of reporting for Clinical Governance, Partnering with Consumers and Clinical Care Standards.- Set up of three time-sensitive projects in the areas of informed consent, clinical pathways and clinical care standards. Deliverables included map and gap analyses, recommendations of key actions, project governance, reporting and monitoring Show less Key responsibilities - Provide effective leadership, management and support for innovation and service development portfolio, incl. strategic, service and change management plans, Models of Care as well as business case/funding proposal development.- Provide high level advice and support to senior management and staff in the analysis of service specific data and execution of change associated with improving clinical and operational services of CAS.- Develop and maintain service improvement, quality, risk management and clinical governance frameworks, registers and reports to ensure demonstrable and sustainable improvement in governance and divisional operations.- Oversee the division’s policy team and ensure divisional policies, procedures, clinical practice guidelines, consumer handouts and clinical forms are current and of high quality.- Develop and lead service improvement projects, including implementation of the national Optimal Cancer Care Pathways and comprehensive cancer centre services.Achievements- Completed Cancer Wellbeing Centre MoC, Cancer Wellbeing Centre Health Planning Unit Brief, initial Cancer Research Centre Plan, MDT Governance Review, patient self-funded medication discussion paper.- Prepared four successful Wellbeing Centre grant funding applications.- Established divisional Root Cause Analysis Recommendations and risk management register, governance and processes in line with organisational risk management framework. Achieved policy review compliance from 32% to 11% out of date divisional policies within 15 months timeframe.- Delivered map & gap analyses of 1) compliance against Medication Safety Standard 2) cancer service delivery to Aboriginal and Torres Strait Islander Peoples 3) compliance against 3x Cancer Optimal Care Pathways- Implemented Optimal Care Pathway for Aboriginal and Torres Strait Islander People with Cancer and established Cancer Consumer Reference Group in line with CHS’ Partnering with Consumers Framework. Show less

  • Senior Director, Research Strategy and Capability

    Jan 2023 - now

  • Director Research Strategy

    Feb 2022 - Jan 2023

  • Director Project Management

    Jul 2021 - Sept 2022

  • Innovation and Service Development Senior Manager

    Oct 2018 - Jul 2021