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Richard Medina

Richard medina

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location of Richard MedinaNaples, Florida, United States
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  • Timeline

  • About me

    Information Technology Professional

  • Education

    • Internachi

      -
      Home inspection certificate with dpbr building/home/construction inspection/inspector

      Activities and Societies: Active Internachi Member

    • Tryhackme

      2020 -
      Cyber security

      Engaged in activities such as penetration testing, Network Hardening, privilege escalation,and capture the flag environments.

    • Codecademy

      2015 - 2019
      Web development computer software engineering

      Coding challenges and programming projects designed to help you learn computer programming languages and systems such as, Python, JavaScript, HTML, CSS. React

    • Freecodecamp

      2017 - 2019
      Front-end web devolpment certificate computer software engineering

      A web based application that allows you to build projects and learn computer programming software such as Javascript, HTML, CSS, React, and jquery

    • Florida southwestern state college

      2013 - 2015
      Associate of science (a.s.) computer programming and analysis

    • Hodges university

      2020 - 2022
      Associate of science - as information technology

      Pursuing

    • Lorenzo walker institute of technology

      2006 - 2007
      Computer systems and information technology information technology certificate of completion

  • Experience

    • Dataworks

      Jan 2018 - Jan 2019
      Software support

      Supporting end-users with password resets, account lockouts.Trained senior executives and other end users on DataWorks proprietary systems.Technical support of networks, printers, hardware at office.Security best practices and making sure data was confidential at all times.Inputting Data into CRM systems and maintaining DataWorks databases.

    • Maxhome inspections

      Jan 2019 - Aug 2021
      Home inspector

      Jan 2019 - Aug 2021 (2 years 8 months)Worked with realtors and their companies, setting expectations, and further communicating thru email and other correspondence.Analyzing inspection data to support client needs.Leadership training.Trained other home inspectors on Max Home Inspection standards.Performed through inspections on commercial and residential properties throughout Southwest Florida.Recipient of two awards for customer service excellence while employed by Max Home Inspections.Presenting inspection information to all types of clients over phone, in person and email. Show less

    • Entech us

      May 2022 - Aug 2023
      Service engineer tier 2/ deployment engineer

      Windows server 2012-2019 administration.Azure administration.Network troubleshooting and installation.Onsite hardware, software, network deployments and troubleshooting.Printer support.Vendor coordination.Database administration.Troubleshooting VPN connectivity.Microsoft 0365 administration.Hyper-v server support.Hardware and software deployments to client base of over 400 partners.

    • Wireexperts

      Aug 2023 - now
      Infrastructure specialist

      As an Information Technology Infrastructure Specialist, I have extensive experience managing and optimizing IT environments to ensure seamless operations. I excel in designing, implementing, and maintaining robust server, network, and storage solutions that support organizational goals. My responsibilities include configuring and securing infrastructure components, troubleshooting complex technical issues, and ensuring system scalability. I collaborate effectively with cross-functional teams to integrate new technologies and drive continuous improvements. My focus on reliability and efficiency has consistently minimized downtime and enhanced productivity, making me a valuable asset in maintaining and advancing the IT infrastructure. Show less

  • Licenses & Certifications