Experience

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  Kgalagadi breweries ltd

  Nov 2010 - May 2011

  Human resource officer (intern)

  Main Responsibilities:I participated in the KBL internship program within the Human Resource Department, and was involved in the following activities: • I contributed to monthly HR reports, by generating and compiling HR statistics on overtime, absenteeism, leave, appointments, separations, training, and vacancies. • Recruitment- I participated in evaluation of cv’s and sat in interviews. I also drafted offer and regret letters to candidates• I participated in job evaluations of some positions. • Performance Evaluation Exercise- I was responsible for producing the Human Resource Department’s Portfolio of Evidence Show less

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  Standard chartered bank

  Jul 2011 - Mar 2012

  Sales executive

  Main Responsibilities:My main responsibility is to acquire new business and also to proactively deepen existing customer relationships to be able to do repeat business: The main activities were: • Joint promotions for new acquisitions of customers across different segments • Relationship building with existing customers• Execution of instructions from existing customers. • Recommendation of new products to Potential, new and existing customers• Implementation of Promotions• Participate in sales incentive programs and sales contests Show less

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  Positive innovation for the next generation (ping)

  Mar 2012 - Apr 2013

  Human resource officer

  Main Responsibilities:My main responsibility is to manage the entire Human Resource function of the Organisation from recruitment to exit. The main activities are: • Management of the Recruitment process which includes, candidate selection, interviewing, testing, and recruitment• Introduced and manage the organisations HRIS system• Management of the organisation’s Incentive Program• Conducting orientation and training programs for new employees• Maintenance of the pay plan by preparing pay budgets, monitoring, scheduling individual pay actions ,conducting periodic pay surveys• Scheduling and conducting job evaluations• Management of the organisations appraisal process • Maintenance of job requirements and job descriptions for all positions• Grievance Management• Maintain employee benefits program• Ensure legal compliance by monitoring and implementing applicable national human resource requirements• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures• Maintain human resource staff by recruiting, selecting, orienting, and training employees Show less

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  Dhl express

  Apr 2013 - Aug 2015

  Relationship manager

  Responsible for revenue generated from a assigned sales territory (or business portfolio), by servicing and retaining existing customers and targeting at new business opportunities. Responsibilities include: • Manage a portfolio of customers and potential customers. • Act as the customers’ main point of contact • Produce information for management necessary to evaluate performance vs. key performance indicators.• Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed through the relevant DHL departments. • Meet regularly with management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved. • Develop an Annual customer call cycle (Planned and Unplanned Maintenance) to secure committed orders with new and existing customers and gain any competitor held businesses to ensure that individual agreed targets are achieved. • Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing customer base. • Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business. • Continually develop knowledge of DHL’s products/services and general commercial awareness in order to provide the best possible solutions to the customers. • Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in the customer database. • Analyze and monitor customer data to measure success and identify fluctuations/trends so as to decide on the relevant actions to be taken Show less

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  Dhl express botswana

  Aug 2015 - May 2018

  Country commercial manager

  Responsibilities include:• Build strong commercial plans based on Focus strategy, regional/country priorities and marketopportunities to aggressively Grow DHL International Business on both Retail and Sales Force.• Lead and develop a high performance commercial organization. Enable a positive culture that maximizes the potential of staff.• Training: Ensure the sales team has done all required training, and individually assessed skill gaps vs. global sales standards are tackled. Ensure an effective on-boarding training program is in place for new hire’s• Performance Management: Frequently monitor individual and group performance against commercial KPIs. Use the performance management system to ensure adoption of behaviours that drive star performance, meaningfully differentiating average and high performers. Strive for incremental improvement every day• Coach the replicable behaviours that drive business results. Drive a culture of coaching within commercial/sales managers. Walk the talk, coaching based on example• Recruit, develop and retain outstanding sales people who exceed results through effective coaching and inspiring leadership• Succession Planning/Retention: Retain and develop high performance individuals, differentiating between excellence in current role vs. future potential. Create succession plans that ensures business continuity and allows talent to stretch into the roles above them• Incentives & Rewards: Implement simple, effective and efficient incentive programs in line with global & regional programs/guidelines. Promote a culture of recognition of those behaviours that drive business in line with corporate strategy and core values• Drive adoption and compliance to the Global Sales process (GSP). Identify the grassroots issues and opportunities and have a methodical approach for improvement• Drive the adoption of all commercial tools available to expedite sales activities, increase customer loyalty and achieve great results. Show less

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  Easigas botswana

  May 2018 - Oct 2019

  Country manager

  The overall responsibility for the management of the Phakalane and Francistown Depots as well as developing, leading and managing all packed and bulk activities of the business. The Country Manager is responsible to develop and implement an innovative, growth focused commercial strategy, focusing primarily on new sales areas and emerging markets whilst ensuring that profitable business growth is accelerated and that commercial success is achieved.

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  Jcdecaux botswana

  Oct 2019 - now

  Country manager

  Direct and coordinate the core functions of the country including Development, Sales, Operations and Finance ensuring each element is evolving through a culture of continuous improvement and the impact on each department is managed in a balanced way. Grow an ambitious attitude across the departments, encouraging creativity and swift problem solving underpinned by the JCDecaux quality policy and Group quality & safety standards. Drive the country performance in an entrepreneurial style taking personal ownership of the performance of each department resulting in strong profitability growth. Show less