Experience

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  Tim hortons

  May 2017 - Sept 2017

  Sales team member

  • Correctly received orders and processed payments• Took the necessary steps to meet customer needs and ensure their satisfaction • Communicated clearly and positively with co-workers and customers

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  Goodlife

  Dec 2018 - Apr 2019

  Personal trainer

  • Trained clients with the focus on improving stability, mobility, strength, and stamina• Prospected for potential clients and built rapport with current clients• Developed individualized and customized programs and methods to meet the varying needs of a diverse clientele• Applied principles of risk management and health and safety practices • Taught, guided, and motivated others to achieve their goals

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  Edge imaging

  Sept 2019 - Nov 2020

  Data entry clerk and services

  • Accurately and efficiently entered customer data and orders into the order management system • Managed and rectified any inconsistencies or errors with the data• Organized data and generated correct reports in a timely manner

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  Rbc

  Nov 2020 - Mar 2021

  Personal banking advisor

  • Proactively engage with RBC clients to deliver an outstanding customer service experience and actively listen to further understand their individual needs• Respond empathetically to a variety of questions, concerns, and requests• Assist with banking solutions and resolve customer concerns at first point of contact• Manage risks by adhering to compliance routines, processes and controls to protect client and company interests• Educate and proactively assist clients with using RBC digital capabilities• Assist clients with a full range of financial transactions Show less

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  Fct

  Mar 2021 - now

  Junior title officer/ funder