Experience

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  Moody's ratings

  Oct 2011 - May 2014

  Application support analyst

  • Providing End-to-End support for Windows and Web based client applications, hands on data warehouse tools, application and database server configurations and maintenance, handling various types of deployments, application and environment level issue investigation.• Experience with working in the Agile Development Methodology.• Developed UNIX Shell scripts for file validations, FTP files.• Possess strong understanding of Data Warehousing using Fact Tables, Dimension Tables, SCDs, foreign key concept and referential integrity.• Developed mappings in Informatica 9.x/8.x (Designer, Repository Manager, Workflow Manager and Workflow Monitor) to load the data from various sources using different transformations like Source Qualifier, Look up , Expression, Aggregate, Update Strategy, Sequence Generator, Joiner, Filter, Update Strategy Rank and Router transformations.• Used Informatica Workflow manager to create sessions and workflows to run the logic embedded in the mappings.• Used Informatica Power Center Workflow Monitor for run, stop, abort and resume workflows.• Executed test scripts to verify actual results against expected results for source and target validations.• Provided End-to-End support for ratings, research, and analytics systems under various competencies like Incident, Request and Change Management using ITIL concepts.• Had Monitoring experience with HP SiteScope.• Performed Application and Database server configurations and maintenance. Show less

• 

  Texas tech university

  Jun 2015 - Dec 2015

  • Understanding business and existing IT environment and involve in system design, integration, migration and maintenance.• Using Pentaho Data Integration to create ETL transformations to load data from wide variety of Heterogeneous sources.• Providing support to SQL / ETL / Server issues in timely manner.• Performed day-to-day administration functions, backup and restoration for clients.• Performed silent installation for network clients by using Group Policy• Worked on IIS Server configuration• Designing and developing a series of Business Intelligence solutions using Pentaho Report Designer.• Installation, Configuring and Troubleshooting of Windows and VMware Infrastructure.• Configuring and Managing Windows Deployment Service (MDT & WDS)• Creating and managing User and Computer accounts on Active Directory and Network Shares.• Troubleshooting Hardware/Networking/OS/Applications related issues.• Providing support for Windows physical and virtual servers.• Installing, configuring, maintaining, Windows servers.• IT support for Big 12 Football Games at the Jones AT&T Stadium, Lubbock, TX. Show less

  • Graduate Assistant

    Aug 2014 - Dec 2015

  • Project Intern

    Jun 2015 - Aug 2015
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  Targetbase

  Feb 2016 - now

  Senior data analyst

  • Currently working in a data-driven marketing agency that combines technology, analytics, creativity, digital tools, and strategy to enhance consumer experiences.• Leading a high-performing team of 5 employees, effectively managing the end to end Data Operation production system for a CRM and Database marketing solution catering to a Fortune 100 client. Achieving an impressive 99% accuracy within service level agreements (SLA) to ensure optimal client satisfaction.• Proven self-directed analyst with a focus on leadership and consultative skills. Demonstrated ability to go beyond mere execution, bringing strategic insights and initiatives to the forefront rather than merely following.• In-depth knowledge of marketing data sources, including proficiency in handling database, email, and preference data. Adept at understanding key business rules governing campaign strategies and reporting outputs to align with organizational goals.• Conducts detailed email deliverability analyses to optimize email marketing strategies, increased deliverability rates by 20%, and maximize engagement with target audiences.Successfully implemented Covey's 4 Disciplines of Execution (4DX) Framework and Operational Excellence methodologies, significantly enhancing operational maturity by 80%. The outcome not only optimized system functionality but also delivered substantial value to the client. • Highly organized and detail-oriented with a commitment to delivering high-quality results within tight deadlines. Possesses strong communication and collaboration skills, fostering effective cross-functional teamwork within a marketing environment.• Designed and executed targeted email marketing campaigns using Unica Campaign, resulting in a increase in open and click-through rates. Show less