
Timeline
About me
Engagement & Consultant Manager | Offshore Accounts Manager - HCL Tech | PMP® | CSM® | AWS Certified Solution Architect | ITIL®4 Foundation Level | Lean Six Sigma Black Belt | Lean Six Sigma Green Belt | Power BI
Education

Nims university
-Master of library & information science - mlis library and information science
Nims university
-Bachelor of library and information sciences library and information science
Nims university
-Pg diploma computer software and media applications
Lachoo memorial college of science & tech
-Bachelor's degree biotechnology
Jai narain vyas university
-Master of business administration - mba accounting and finance honors
Experience

Genpact
Feb 2013 - Jan 2013Process associate
Comzen technologies private limited
Jan 2014 - Aug 2015Process associate
Nexa - maruti suzuki india ltd
Jan 2015 - Aug 2019Assistant manager
Cars24
Aug 2019 - Nov 2020Retail manager
Girnarsoft automobiles private limited
Jan 2020 - Apr 2021Retail manager
Hcltech
Apr 2021 - nowOffshore accounts manager | engagement & fulfillment manager•Growing account and improving overall account profitability & DSO.• Closely track the accounts stats including Revenue, GM, Receivables & Payables.• Interpret the contract and establish a governance model for adherence.• Strong understanding of PO/Statement of work/CCR/MSA/commercial contracts.• Own and manage end to end commercial and contractual aspects of the accounts.• Financial risk mitigation through relevant contract amendments.• Manage the internal and external stakeholders.• Support account management from a sales relationship perspective• Handling APPS demands (committed, strategic and potential) for client, locations spread across the globe.• Building relationships and collaborating with clients for onsite business.• Managing HCLTech and Client expectations for T&M business.• Ensuring alignment of skill, time, budget, and quality of resources for client.• Ongoing Engagement Management for all Consultants deployed on T&M basis. Own their P&Land people aspects.• Providing regular reporting on engagement performance. Weniger anzeigen
Licenses & Certifications
- View certificate

Itil® 4 foundation: key concepts of service management
SkillsoftAug 2023 - View certificate

The guiding principles of the service value system and continual improvement model
SkillsoftAug 2023 - View certificate

Itil® 4 foundation: introduction
SkillsoftAug 2023 - View certificate

Release, service level, and availability management
SkillsoftAug 2023 - View certificate

The service value chain and general management practices
SkillsoftAug 2023 - View certificate

Lean six sigma green belt
StaragileJul 2023 - View certificate

Lean six sigma black belt (icbb)
StaragileAug 2023 - View certificate

Certified scrummaster (csm)
Scrum allianceJul 2023 - View certificate

Key concepts and the four dimensions of service management
SkillsoftAug 2023 - View certificate

Project management professional (pmp)
Project management instituteJul 2023
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