Experience

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  Kempensky hotel moll of the emirates

  Sept 2013 - Nov 2013

  Roomattendant

  • In the morning our briefing and listen the new instruction • Follow l.q.a standard• Follow l.r.a standard • Use my body language when I meeting the guest• Use guest name when I greeting him if I know his name • Respect my supervisor and follow his instruction• Respect my leader and lessen to him• Follow preference guest it makes him happy • Give service in professional way without disturb the guest • Keep my trolley and my vacuum and my pantry clean • Don’t waste hotel emanates • Always help my colleague • Like learning new things • public area housekeeping attendant KEMPINSKI HOTEL mall of the Emirate • Attend dally housekeeping briefing and fallow up the on duty supervisor orders.• Pre planning all the necessary equipments for Daly base use. • Double Chick all area and make sure all the Ares mention accordant the order .• Assist the guest on there respected place.• Report all lost and found item to on duty housekeeping leader.• Mention all the area time by time accordant to the stander if not report to on duty supervisor • Hand over the duty to next shift collogues accordant to the ongoing situation and report on duty supervisor. Show less

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  Atabiancourtyard hotel and spa

  Jan 2015 - Sept 2017

  Fo shiftleader

  Manage the team to reach the highest level of performance by discuss haw to act on the team work and take a note from the guest issues and check the VIP arrival rooms and make sure it ready and scort the guest on it accordingly.

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  Jw marriotte marquise dubai

  Dec 2015 - Oct 2016

  Frontdesk agent cross training
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  Jw marriotte marquise

  Dec 2015 - Dec 2015

  Cid agent cross training
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  Tryp by wyndham dubai uae

  Oct 2018 - Oct 2019

  Front office supervisor
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  Fairmont dubai

  Oct 2019 - Dec 2020

  Front desk agent
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  Grand mercure hotel

  Dec 2020 - now

  Front desk receptionist