Mathew Crosby

Mathew Crosby

Video Production

Followers of Mathew Crosby303 followers
location of Mathew CrosbyLiverpool, England, United Kingdom

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  • Timeline

  • About me

    Service Desk Engineer

  • Education

    • Liverpool Community College

      2011 - 2013
      L3 Games Development
    • St Margarets C of E High School

      2005 - 2011
  • Experience

    • Graphic Designer - Free lance

      Jan 2010 - now
      Video Production
    • Jaguar Land Rover

      Jun 2010 - Jun 2010
      Work Experience

      I completed 2 weeks of work experience at Jaguar Land Rover Halewood. I enjoyed doing my work experience as I worked as part of a team, I was fortunate enough to get a good review in my employer’s report, it said that I worked well and very hard during my time at Jaguar Land Rover

    • Next Group PLC

      Oct 2012 - Nov 2012
      Sales Assitant

      Taken on a trial period for NEXT PLC working in a warehouse as a part time sales assistant.

    • Crosby Stringing Service

      Mar 2013 - now
      Tennis Racket Stringer

      As a Tennis Racket Stringer this includes a large number of important jobs. They include,-String Advice-String Tension Advice-Stringing Rackets-Customer ServiceDuring the last 7 years I have been the Official Stringer of the Liverpool International Tennis Tournament. Recently (June 2019) I was invited to be apart of the Official Babolat Stringing Service at the Nottingham Tennis Tournament. During the week at the Nottingham Tennis Tournament, I was running the main service desk, this role included; -Greeting Players at the Stringing Room Desk-Filling in a form with Player details, String data, tension and other vital information the team needed to string the players rackets.-Cutting out the string of the rackets and preparing them for the stringers-Accepting the finished rackets from the stringers and then if needed applying the Logo of the company-The final stage is to present the rackets back to the players when they arrive to pick up their rackets ready for practice or matches. Show less

    • Liverpool International Tennis Tournament

      Jun 2013 - Jun 2018
      Player Liaison

      Racquet Stringer and head of court preparation

    • Marks and Spencer

      Sept 2013 - Jan 2022
      Operations Assistant

      After working 2 years in backstage operations I made a move to the shop floor to progress in the company. Having taken up several roles on the floor and becoming A&A trained I have lots of experience in stock losses, stock control and other processes.Since October 2019, I have been back into the role of Operations Assistant, undertaking the following duties; -Welcoming Deliveries into the service yard-Segregating stock into sections which would then be sent to the shop floor to be worked by other members of staff under FUSE Principles.-Liaising with other members of my team to get jobs done in a timely and effective manner. -Dealing with any I.T. related issues that became apparent.-Picking of Ambient and Cold Chain stock from a busy working environment using FUSE Principles. -Reporting back to our BIG (Big Involvement Group) Store Chair with any feedback from colleagues on how the business can improve. -Supporting Staff during Hearings if needed.Having then progressed to the shop floor I have then undertook the following duties to progress my career; -Daily Date Expired Food Waste Checks -Filling Shelves with Delivery Stock -Serve Customers at the Payment Till -Self Checkout trained -Dealing with Customer Enquiries at the Customer Service Desk -Deal with incoming Customer Online Order Parcels -Deal with Customer Online Returns -First Aider -Accuracy and Availability; this includes Stock Loss, Counting of Stock and Loss PreventionFor the first two years of my M&S Career I have been working in the Operations Department. General Duties include; -Welcoming Deliveries into the service yard-Segregating stock into sections which would then be sent to the shop floor to be worked by other -members of staff under FUSE Principles.-Liaising with other members of my team to get jobs done in a timely and effective manner. -Dealing with any I.T. related issues that became apparent. Show less

    • Total eSports Circuit

      Oct 2013 - Apr 2014
      Content Graphic Designer
    • TargetSlam

      Aug 2015 - May 2019
      Digital Creative Director

      The creative director of Liverpool based tennis company TargetSlam. Creating promotional videos and graphic content for print, merchandise design and web development.

    • AllStrungUpLTD

      May 2018 - May 2019
      Racquet Stringer

      ERSA Racquet Stringer based in the North West of England. Stringer at the Liverpool International Tennis Tournament

    • MCS Group

      Feb 2022 - now
      • Service Desk Engineer

        Sept 2022 - now
      • Service Desk Technician

        Feb 2022 - now
  • Licenses & Certifications

    • Mastering Microsoft 365 security administration with Microsoft Defender XDR

      QA Ltd
      Oct 2025
    • Cloud Tech Fundamentals

      Acronis
      Dec 2024
      View certificate certificate