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Poonam Jani

Poonam Jani

Senior Technical support associate

Followers of Poonam Jani178 followers
location of Poonam JaniBuffalo, New York, United States

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  • Timeline

  • About me

    MS, CCRP, Clinical Data Manager/Trial Coordinator at International Breast Cancer Study Group (IBCSG)/ FSTRF, Buffalo, NY

  • Education

    • Jehangir Centre of Learning, Pune India

      2013 - 2013
      Post Graduate Diploma In Clinical Trial Operations & Clinical Data Management Clinical Research A

      Activities and Societies: Completed workshop in Clinical Data Management. Successfully completed the course and workshop associated with it.

    • Arich Infotech Pvt Ltd, Pune , India

      2011 - 2011
      Certification Mainframe System Administration A

      Activities and Societies: Learned concepts associated with mainframe computing and Mainframe System Administration. Worked on concepts related to Mainframe System Administration including JCL, VSAM, CICS, DBMS, SQL.

    • Jaypee Institute of Information Technology, Noida

      2004 - 2008
      Bachelor of Technology (B.Tech.) Biotechnology 75%

      Activities and Societies: Activities involved rigorous Lab work and Event Management Completed Biotech Engineering with Knowledge of Management and computers.

    • B N S D Shiksha Niketan, Kanpur

      2000 - 2002
      Intermediate Science 74%

      Activities and Societies: Science Completed with Physics, Chemistry, Biology

    • Arizona State University

      2020 - 2022
      Master of Science - MS Clinical Research Management A+

  • Experience

    • Wipro

      Jun 2008 - Jul 2010
      Senior Technical support associate

      Responsibilities included technical trouble shooting over the phone and over email as required. Followed up for issues with clients and customers and resolved those. Involved in process improvement activities.

    • UnitedHealth Group

      Oct 2012 - Dec 2012
      Claim Representative Associate

      Responsibilities included Health Insurance claim processing.

    • Jehangir Clinical Development Centre (JCDC)

      Jan 2013 - Aug 2013
      Working as an Intern in Quality Department

      Worked as Research Coordinator in Quality Department. Responsibilities included monitoring, audit, training, documentation, Paper writing, patient followup, Data collection and discrepancy management. I have been involved in process improvement analysis and Quality Control.

    • SYKES

      Jul 2014 - Mar 2015
      Technical Support Executive

      Supported for educational softwares for technical support

    • Frontier Science & Technology Research Foundation, Inc. (FSTRF)

      Apr 2015 - now
      Clinical Data Manager/Trial Coordinator

      Taking care of over all clinical trial activities and Clinical data management activities for various sites across the globe. It involves site selection, site activation, CRF design, Database creation, providing all other kinds of regulatory and operational support.

  • Licenses & Certifications

    • Certified Clinical Research Professional (CCRP)

      Society of Clinical Research Associates (SOCRA)
      May 2019

    • Mainframe System Administration

      Arich Infotech Private Limited

  • Honors & Awards

    • Awarded to Poonam Jani
      Best employee Award Wipro Ltd Aug 2009 Awarded with Best employee of the quarter award in recognition of best services/technical support provided to clients/customers.

  • Volunteer Experience

    • Event Management

      Issued by Annual function of college
      Annual function of collegeAssociated with Poonam Jani