Jennifer Thomas

Jennifer Thomas

Front Desk Supervisor

Followers of Jennifer Thomas388 followers
location of Jennifer ThomasWesterville, Ohio, United States

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  • Timeline

  • About me

    Customer Services Manager at Westerville Public Library

  • Education

    • Kent State University

      2004 - 2006
      MLIS Library Science

      Focus on Children's and Young Adult Services

    • The Ohio State University

      2002 - 2004
      BA English

      Activities and Societies: Writing Center Tutor

    • The University of Toledo

      1997 - 1999
  • Experience

    • Surrey Inn Hotel

      Apr 2000 - Aug 2006
      Front Desk Supervisor

      Employee on-boarding. Guest services. Reservation management. Cash handling and drawer reconciliation.

    • Muskingum County Library System

      May 2007 - Mar 2012
      Children's Librarian

      Youth programming. Teen programming. Family programming. Programming for adults with developmental disabilities. Early literacy instruction. Database and research instruction. Electronic materials and digital technologies instruction. Library education and promotion. Collection development and weeding. Program development. Reader's advisory. Community outreach. Employee onboarding.

    • Westerville Public Library

      Mar 2012 - now

      Scheduling and timekeeping. Employee evaluations. Employee instruction and training. Hiring. Project management. Cash handling and drawer reconciliation. Customer relations. Electronic materials and technologies instruction. Media advisory. Cafe management, inventory, and budgeting. Community partnerships. Scheduling and timekeeping. Employee evaluations. Employee instruction and training. Hiring. Project management. External customer relations. Internal customer relations. Electronic materials and technologies instruction. Media advisory. Program planning and budgeting. Early literacy instruction. Bookclub organization. Database and research instruction. Electronic materials and digital technologies instruction. Library education and promotion. Collection development and weeding. Reader's advisory. Community outreach.

      • Customer Service Manager

        Dec 2017 - now
      • Assistant Manager of Customer Services

        Oct 2014 - Dec 2017
      • Youth Services Librarian

        Mar 2012 - Oct 2014
  • Licenses & Certifications

    • Certified Public Librarian

      OHIO LIBRARY COUNCIL
      Jun 2018
  • Volunteer Experience

    • Convention and Expo Programming Committee Member

      Issued by OHIO LIBRARY COUNCIL
      OHIO LIBRARY COUNCILAssociated with Jennifer Thomas
    • General Member Board

      Issued by Arts Council of Westerville on Mar 2018
      Arts Council of WestervilleAssociated with Jennifer Thomas
    • Board Member

      Issued by LEADERSHIP WESTERVILLE on Aug 2025
      LEADERSHIP WESTERVILLEAssociated with Jennifer Thomas
    • Committee Member

      Issued by Management/Supervision Conference Planning Committee on Nov 2017
      Management/Supervision Conference Planning CommitteeAssociated with Jennifer Thomas
    • Committee Member

      Issued by OLC Central Chapter Conference Committee on Sept 2014
      OLC Central Chapter Conference CommitteeAssociated with Jennifer Thomas
    • Convention and expo programming committee member

      Issued by OHIO LIBRARY COUNCIL on Oct 2022
      OHIO LIBRARY COUNCILAssociated with Jennifer Thomas