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Rajendra Singh Dangi

Rajendra Singh Dangi

Customer Support Executive

Followers of Rajendra Singh Dangi173 followers
location of Rajendra Singh DangiVidisha, Madhya Pradesh, India

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  • Timeline

  • About me

    Working as Customer support executive

  • Education

    • Truba Institiute of Engineering & Information Technology

      2010 - 2014
      Bachelor of Engineering (BE) Computer Engineering

  • Experience

    • 247 inc

      Aug 2015 - Apr 2022
      Customer Support Executive

      Experience :-[24]7.aiSubject Matter ExpertI was selected as a chat agent in a sales and customer service process called Argos where I was responsible for my customer satisfaction scores and sales conversion percentage. When Best Buy was introduced in August 2017, I was promoted as an SME. Being a Subject Matter Expert, I'm responsible for educating the agents about the chat flow, applications and products. I have been handling multiple teams and trained several batches on the chat structure.I'm well aware how the process works, been exposed to number of chat platform and supporting tools. Show less

    • Alorica

      Jan 2022 - now
      Customer Representative

  • Licenses & Certifications