
Milena Chauncey
Director Of Operations and Sales

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About me
I help business owners and self employed professionals increase profit by an average of 8k per year by handling all aspects of bookkeeping and reconciliation letting them focus all their energy on their business growth.
Education

Universidad de San Martín de Porres
1995 - 1999BS Communication Science Marketing, Advertising an Public RelationsActivities and Societies: Relevant Coursework• Radio and TV Broadcasting, Production and Edition• Marketing Analysis & Research• Fundamentals of Oral Communications• Writing for Publications and Newspapers• Journalism• Advertising• Public Relations• Photography • Graphic Design (Corel Draw, Adobe Photoshop and Illustrator)
Experience

CAMFive USA Corp.
Mar 2012 - Sept 2018Director Of Operations and Sales- Developed, implemented, and monitored day-to-day operational systems and processes that provided visibility into goals, progress, and obstacles for our key initiatives for two locations.· Created financial statements and related financial reports with software, including preparation of bank account reconciliations.- Created financial report such us P&Ls, Balance Sheets, sales by customer, sales by class, sales by location, inventory and payroll.- Built and maintained relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.Oversaw sales and marketing strategies through social media, eCommerce platforms, PPC and trade shows. - Directed recruitment, training and coaching to develop a strong sales team in our two offices maximizing productivity, retention and revenue potential. - Successfully managed Adwords and Facebook PPC campaigns to increase leads generation and other social media accounts to earn more followers. - Managed eCommerce platforms publications to generate web sales and lead generation. eBay, Amazon, Google Shopping and company's Website (Magento). - Produced sales, Google Analytics and productivity reports for General Management. - Executed email campaigns through Mail Chimp and SalesForce.- Organized Trade shows and events participation in different cities and states by contracting vendors, training & scheduling staff, booth designing & set up, preparing printed material and assigning leads to sales staff. - Answered an average of 50 calls, emails and text per day, addressing customer, staff and vendor inquiries, solving problems and providing product information. - Administered daily operations to ensure policies were adhered to and understood by sales staff. - Cultivated strong business relationships with clients to ensure retention, good references and positive feedback. Show less

LASER DSIGNS
Mar 2018 - nowCEO & Founder- Incorporated company in Florida and at a federal level.- Make the business plan and the budget.- Management of daily operations, Admin, bookkeeping and financial management.- Prepare sales taxes and cooperate returns.- Portray products and services to the right audience through the creation of advertising campaigns.- Manage social media accounts, online marketing, sales and customer service.- Management of productivity, training and development of employees, suppliers and partners.- Manage quality and quantity, price, packaging, display, stock and distribution. Show less

Bookkeeping Services Group
Jul 2021 - nowCEO & FounderWe are a full service bookkeeping firm serving small and medium size companies as their outsourced accounting department. We specialized in:• Bookkeeping• Accounts Payable• Accounts Receivable • Bank Reconciliation • Sales Tax Preparation• Financial Reports • Payroll• Income Tax Preparation (Individual, Sole Proprietorship, Partnership/LLC, S-Corp, and C-Corp)• Consulting and training.
Licenses & Certifications
- View certificate

QuickBooks Certification
IntuitJul 2021 - View certificate

QuickBooks Online Payroll
IntuitOct 2024 - View certificate

QuickBooks Online
IntuitJun 2024
Languages
- enEnglish
- spSpanish
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