Apple Tomara

Experience

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  Nexus Insurance Brokers LLC

  Dec 2013 - Sept 2021

  Sales Administrative Assistant

  I provide full administrative support across different areas of the business, like managing calendars and handling communications. I set up a client database using Microsoft Access, which made it easier to manage and access data. I deal with incoming and outgoing messages, making sure they're directed to the right person. I also manage insurance applications, including new policies, claims, and reinstatements. I organize meetings, training, events, and travel arrangements, including visa processing. I keep clients updated on their policy status, help with claims, and answer any questions about our products—whether by phone, email, or in person. Show less

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  Outsourced

  Dec 2022 - Feb 2024

  Virtual Assistant

  I oversee payroll processing for employees, manage social media accounts and the website, and create and send monthly email newsletters. Additionally, I assist with light bookkeeping to maintain accurate financial records, manage the Go High Level CRM and its automations, and generate weekly and monthly performance reports.