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Abu Sayeed

Abu Sayeed

Customer Support Engineer

Followers of Abu Sayeed1000 followers
location of Abu SayeedSouth Delhi, Delhi, India

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  • Timeline

  • About me

    Manager - IT Support and Lifecycle Management

  • Education

    • NIMS University, Jaipur

      2015 - 2017
      Bachelor's Degree- Computer Application Computer Science First Division

    • Swami Vivekanand Subharti University (SVSU), Meerut

      2017 - 2019
      Master of Business Administration - MBA Operations Management and Supervision A

    • Swami Vivekanand Subharti University (SVSU), Meerut

      2020 - 2022
      M.Sc. (Computer Application), COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES A

    • Jamia Millia Islamia

      2005 - 2008
      Computer Engineering Diploma Computer Engineering Gold Medalist

  • Experience

    • HCLTech

      Mar 2010 - May 2011
      Customer Support Engineer

    • Wipro

      May 2011 - Sept 2012
      L2 Desktop Support Engineer

    • Microland Limited

      Sept 2012 - Sept 2014
      Associate System Administrator

    • CMS IT Services

      Oct 2014 - Aug 2018

      • National Operations Manager-IT (Managed Services)

        Sept 2017 - Aug 2018

      • Operations Manager

        Jun 2015 - Sept 2017

      • Shift Manager

        Oct 2014 - Jun 2015

    • IndiGo (InterGlobe Aviation Ltd)

      Aug 2018 - May 2021
      Assistant Manager- Information Technology

    • Better

      Jun 2021 - now

      • Manager - IT Support and Lifecycle Management

        Aug 2022 - now

      • Information Technology Support Team Lead

        Jun 2021 - Sept 2022

  • Licenses & Certifications