Alexandre Lemonnier

Alexandre Lemonnier

Bankkundenberater

Followers of Alexandre Lemonnier316 followers
location of Alexandre LemonnierZurich, Zurich, Switzerland

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  • Timeline

  • About me

    Data Scientist / Engineer

  • Education

    • Walter-Eucken-Schule Freiburg im Breisgau

      2015 - 2017
      Bankkaufmann mit Zusatzqualifikation Finanzassistent Wirtschaft
    • ZHAW School of Engineering

      2024 - 2024
      CAS Data Analysis
    • Fachhochschule Nordwestschweiz FHNW

      2018 - 2022
      Bachelor of Applied Science - BASc International Business Management
  • Experience

    • Sparkasse

      Aug 2015 - Dec 2017
      Bankkundenberater
    • Credit Suisse

      Jan 2018 - Sept 2018
      Online Banking Support Agent
    • A-Z Gartenhaus GmbH

      Jun 2019 - Sept 2019
      Praktikum Projekt-und Kundenservicemanagement
    • Assura

      Jun 2021 - Dec 2021
      Business and Data Analyst Produktentwicklung

      Helping the product development team by creating compelling market and cost analysis reports. Helping the team create a better Healthcare system in Switzerland.

    • Vontobel

      Mar 2022 - Nov 2022
      Customer Experience / Data Analyst

      From insight to impactMake data driven decisions to measure and improve the Customer Journey and Customer Experience at Vontobel

    • Feldschlösschen Getränke AG

      Nov 2022 - now
      Data Scientist / Engineer

      Data Analytics:▪ Lead Data Analytics for B2C operations, developing comprehensive reports and interactive PowerBI dashboards for customer, sales, and margin analysis to guide strategic decisions.▪ Spearhead data-driven insights for Feldschlösschen's Ontrade division, delivering key performance metrics and trend analyses that empower Sales Managers to optimize sales operations and task management.▪ Design and maintain advanced Management Dashboards to monitor Sales Manager performance, identify sales trends, and uncover customer preferences, driving business growth and competitive advantage.Customer Experience:▪ Contribute to enhancing the visitor experience at Brauwelt through analysis of customer journeys, implementing digital follow-ups, and leveraging feedback to refine engagement strategies.▪ Champion the Voice of Customer Program, orchestrating annual surveys to gather critical insights into customer satisfaction across key business areas.▪ Innovate email marketing strategies, utilizing data analytics to bolster sales through targeted and effective customer journeys.Data engineering:▪ Oversee all SAP-EDI interfaces and client onboarding processes, acting as the principal liaison for interface creation, testing, and partnership with EDI stakeholders.▪ Drive digital transformation projects, notably in the automation of Nielsen market data analytics, enabling more granular market and brand insights▪ Using AI opensource to automate the reporting process of Nielsen analytics. Show less

  • Licenses & Certifications

    • Certification Google Analytics Individual Qualification (GAIQ)

      Coursera
      Oct 2022
      View certificate certificate