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Sharon Njoki

Sharon Njoki

Business Manager

Followers of Sharon Njoki313 followers
location of Sharon NjokiNairobi County, Kenya

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  • Timeline

  • About me

    NOC Engineer |Telecommunications | Virtual Assistant

  • Education

    • ALX

      2022 - 2022
      Virtual Assistant Digital Marketing Honors

      Underwent a thorough 8 weeks of training on how to be the best Virtual Assistant. We got to hear from alumnis of the program who are excelling in their area of specialization. A lot of tasks were assigned for practise purposes. I graduated with an honors after completion of the program and proceeded to pursue Social Media Marketing which I have really gotten good at thanks to ALX and other online courses.

    • Precious Blood Riruta

      2014 - 2017
      High School B

      Activities and Societies: I was in drama club and held the role of a Public Relations Officer. I was the dining hall head for my house, ensured there was order on days assigned to my house, Ruwenzori. I was an active member of Akili Dada which was solely focused on empowering the girl child regardless of one's background. Participated in competitions held by Valuraha and junior Achievers. These were mainly business related and I got to analyse different companies, create products and sell to interested parties. Highschool was a great experience for me all round as I gained both academically and socially.

    • Machakos University

      2018 - 2022
      Telecommunications and information technology Computer Systems Networking and Telecommunications

      Activities and Societies: actress, self taught chef I was admitted in 2018 for Telecommunications and IT. I managed to cover different units for the first 3 years and majored in Telecommunications in my 4th year. The more I got familiar with my course, the more I enjoyed what it entailed. From Satellites to Telephony to Networking, a lot of which is a big part of today's digital world. I am looking forward to apply the knowledge and skills I have gathered over my 4 years of study into the real world of communications.

    • DataCamp

      2022 -
      Data Analysis

      Excel SQLPython R

  • Experience

    • Njemacs Entreprises

      Dec 2017 - Sept 2018
      Business Manager

      Effectively managed the relationship between budget and resources leading to profitable outcomes.Identified and maximized sales opportunities , and increased customer retention rates.Conducted monthly meetings to create business plans and workshops to drive successful monthly business.

    • Riko Restaurant

      Sept 2019 - Apr 2021
      Restaurant Manager

      Increased the profit margin of select menu items by switching by 15% by switching to a local supplier with lower ingredient cost.Maintaned an employee retention through periodic perfomance reviews and motivational coaching tactics.implemented a revised inventory system focused on storage conditions and ordering techniques resulting in a decrease in losses created by food waste.Prepared meals for Breakfast, Lunch and Dinner with an average of 20 orders per day.

    • Captain Motorcycle

      Apr 2021 - Sept 2021
      Salesperson

      Supervised the delivery and installation on bike parts to new clients; coordinated replacements with existing clients.Successfully expanded the market reach of older consumer products into emerging digital and online platforms.

    • Telenor

      Jan 2022 - Jan 2023
      Telecommunications

      Ordered and maintained inventory of telecommunications equipment, including telephone sets, headsets, cellular phones, switches, trunks, printed circuit boards, network routers, and cabling.Supervised technical teams on field survey, data analysis and demand forecast for Telecom network.Demonstrated ability to gain customer trust and provide exceptional follow-up.

    • A&L hotel Machakos

      Jul 2022 - Feb 2023
      Social Media Manager

      Maintained strong social media presence across Tiktok, Instagram and Facebook. Developed online marketing campaigns effectively increasing followers and driving brand awareness.

    • WIOCC

      Feb 2023 - now
      Network Operations Center Engineer

      Maintaining network, servers by consistently troubleshooting and monitoring

    • Open Access Technical Services (OATS)

      Nov 2023 - now
      Network Operations Center Engineer

      We resolve issues related to the Internet.

  • Licenses & Certifications