Anuj Sharma

Anuj Sharma

Service Center Manager

Followers of Anuj Sharma684 followers
location of Anuj SharmaDelhi, India

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  • Timeline

  • About me

    Business Operations Leader ★Building Leadership ★ Humanitarian ★ Affecting Positive Change

  • Education

    • B.S.A.I.T.M

      2003 - 2007
      Bachelor of Engineering (B.E.) Electronics and Communication

      Engineering

    • CCS (Chaudhary Charan Singh)University

      2018 - 2021
      Bachelor of Laws - LLB Law 1
    • Amity University

      2008 - 2010
      Master of Business Administration (MBA) Operations and Marketing

      MBA

  • Experience

    • Oriflame Cosmetics

      Aug 2010 - Nov 2011
      Service Center Manager

      Managed the biggest branch of Asia with a yearly turnover of Rs 60 crore plus.~• Heading the entire branch operations and providing a safe and friendly environment to the consultants.~• Responsible for online training of the sales consultant (New and existing) to promote online ordering.~• Responsible for the Service & Logistics Concerns –for Delhi, UP, Haryana, MP, and Chhattisgarh.~• Reducing stock loss and maintain cost controls, monitoring daily and weekly sales trends and provide the feedback to Planning and forecasting department.~• To promote Service point Oriflame(SPO) run by Oriflame consultants as a part of the distribution strategy.~• Generating reports of fast-moving and slow-moving lines and take the necessary actions.~• Assisting in the development of team members and ensuring individual compliance with all Organization regulations and procedures.~• Responsible for extensive and continuous space, inventory, and vendor management. Show less

    • Sudarshan Facilities Pvt Ltd

      Jun 2012 - now
      Digital Marketing & Operations Specialist

      Key Responsibilities:• Developing and managing online and offline marketing campaigns to drive relevant traffic for the business• Collaborate and plan marketing initiatives alongside product marketing, sales, marketing operations, digital, inbound and web marketing teams in the planning and execution of various campaigns• Maximising customer click though rates by creating engaging web content• Measure campaign results and keep relevant stakeholders informed of performance• Responsible for making review reports, internal audits and making recommendations Show less

    • T9 HUMAN RESOURCES PVT LTD

      Jun 2012 - now
      Director

      Key Responsibilities: ~• Responsible for conducting site reviews, review reports, internal audits reviewing findings, and making recommendations.~• Vendor Management and ensuring timely service delivery to the clients and also coordinating with Accounts team to ensure timely payment to the vendors.~• Monitoring and evaluating unit performance on key issues and programs recommend corrective action programs where appropriate to maintain hygiene and quality standards.~• Solicit feedback from all clients and users for service levels and having met expectations.~• Provides leadership, advice and counsel to all Facility/security staff in achieving current and long-range strategic program objectives.~• Responsible for planning, developing and implementing security plans, security programs such as Emergency Response and Crisis Management, Physical Security, Information Protection, Incident Management and/or Investigation.~• Recruit and manage the fleet of executives and ensure a healthy and efficient work environment. Show less

    • American Express Global Business Travel

      Aug 2019 - Dec 2020
      Senior Marketing Analyst
  • Licenses & Certifications

    • Instagram Marketing

      Udemy
      May 2021
    • Certified Skill Trainer

      AHLEI - American Hotel & Lodging Educational Institute
      Aug 2015
    • Private Security Trainer

      SECURITY SECTOR SKILL DEVELOPMENT COUNCIL
      Jun 2015
    • Private Security Accessor

      SECURITY SECTOR SKILL DEVELOPMENT COUNCIL
      May 2015
    • CCTV - Enhancing your surveillance system

      IISSM
      Jun 2014