
Daryll Cana
Service Recovery Consultant

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About me
Sales Specialist at MYOB | Business Management Solutions for New Zealand and Australia
Education

University of San Carlos
1998 - 2003Bachelor of Architecture - BArch ArchitectureGraduates of the B.S. Arch. program can practice as architects, become consultants or pursue a career in academe and research. Landscape architecture graduates can practice as such, or become consultants, urban and regional planners, landscape contractors, park administrators, or researchers. Interior Design graduates can pursue a variety of careers including interior construction manager, interior decorator, furniture or product designer, artisanal craftsman, visual designer, set and stage… Show more Graduates of the B.S. Arch. program can practice as architects, become consultants or pursue a career in academe and research. Landscape architecture graduates can practice as such, or become consultants, urban and regional planners, landscape contractors, park administrators, or researchers. Interior Design graduates can pursue a variety of careers including interior construction manager, interior decorator, furniture or product designer, artisanal craftsman, visual designer, set and stage designer, and materials specialist among others. A degree in Environmental Planning prepares the graduate for a career as a planning and development coordinator, technical consultant, physical planner, researcher for policy assessment, and economic development specialist. Show less

Aspire2 International
2019 - 2020Graduate Diploma in Applied Management Level 7 Project ManagementGraduates of this qualification will have a firm understanding of core business concepts coupled with practical application skills acquired through their specialisations strands, research and acquired knowledge. They will be able to work effectively in professional entry to mid-level management roles across a large range of sectors in established and start-up organisations with both large and small organisational contexts.Graduates will gain the skills required to integrate into New… Show more Graduates of this qualification will have a firm understanding of core business concepts coupled with practical application skills acquired through their specialisations strands, research and acquired knowledge. They will be able to work effectively in professional entry to mid-level management roles across a large range of sectors in established and start-up organisations with both large and small organisational contexts.Graduates will gain the skills required to integrate into New Zealand organisations and contribute confidently within a range of organisational frameworks and functions.They will be able to demonstrate an in-depth understanding of business management concepts underpinning the functional areas of strategic management, accounting and finance, business communication, marketing management, organisational behaviour, and people management. Show less
Experience

Telstra
Apr 2014 - Apr 2019Service Recovery Consultant• Manage and handle complaints cases for Telstra customers• Sell products that are relevant to the customer’s needs and entice new customers as well• Listen and understand why the customer has called and what concerns them• Take full ownership to resolve customer queries and deliver what matters to the customer on the first call

MYOB
Feb 2021 - nowSales Specialist SME Acquisition IndustriesSME Acquisition Sales Specialists (Campaigns) - Industries are accountablefor migrating SME businesses that are utilising on-premise software solutions to deliverrevenue growth. You will manage segments of our desktop customer base in ourIndustry sector and will leverage campaigns prepared by Marketing. You’ll have fullaccountability for qualifying, pursuing, and successfully closing opportunities.Key Obejectives:• Meet or exceed quarterly and annual sales quotas by creating customer value.• Proactive planning, forecasting and pipeline management, ensuring that gap andupside plans are in place.• Leverage campaigns to curate opportunities within your territory.• Work with the vertical Marketing team to ensure campaigns are executed thatwill contribute to agreed sales and customer outcomes.• Manage a value based sales cycle from qualification of need, through to objectionhandling, negotiation and closing sales. Show less
Licenses & Certifications
- View certificate

Inbound Sales
HubSpot AcademyMar 2025 - View certificate

MYOB Value Conversations Certification
MYOBDec 2022
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