Gerald Schwartz, Property And Casualty License

Experience

• 

  Homewood Suites by Hilton Hotel

  Jan 2005 - Feb 2008

  Guest Services Agent & Sales/Marketing

  • Assisted the Director of Marketing in developing techniques to maximize hotel revenue and occupancy. • Facilitated event planning and operations of meetings, weddings, and special gatherings.• Responsible for the entry of personal and financial information of 70-100 guests per shift.• Independently in charge of hotel operations for 6-8 hours on varying shifts.

• 

  State Farm

  Jan 2009 - Jul 2009

  Claims Processor

  • Applied claims settlement procedures to assigned claims.• Provided assistance to claim representatives by initiating claim payments, and/or closing assigned files, as directed.• Interpreted and processed subrogation of claims.• Answered insurance-related questions from callers.

• 

  Stumar Investigations

  Aug 2009 - Mar 2010

  Private Investigator

  • Conducted private investigations pertaining to worker’s compensation, domestic, alimony, co-habitation and criminal cases.• Performed background investigations.• Furnished reports for clients using information gained during background checks, surveillance, and IRB reports.• Performed undercover surveillance in commercial, private, and industrial establishments.

• 

  State Farm

  Apr 2010 - Aug 2015

  Claims Representative/Mentor/Committee Lead

  • Liaison between claimants, agents, attorneys, witnesses, body shops and service providers to settle automobile accident claims.• Serve as single point of contact for claimants via phone to evaluate policy coverage, discuss details of the loss, claim processes and state and federal laws and regulations.• Investigate, negotiate, and settle claims within authority levels by analyzing coverage, determining liability, extent of damages and potential fraud.• Maintain accurate records associated with processing and payment of claims.• Collaborated with management to design and implement a new scheduling initiative which would more effectively staff our unit to be able meet and exceed service level objectives. • Managed my team’s assignments by restructuring the claims handling process resulting in improved service levels.• Lead Coordinator of the Centralized Total Loss Unit Scheduling and Tow Committee.• Interfaced with insurance agents to identify needs and field any questions. Show less

• 

  USLI

  Aug 2015 - now

  • Assistant Vice President Sales and Marketing – Regional Manager

    Dec 2020 - now

  • Sales Enhancement Team Member

    Aug 2015 - Nov 2020
• 

  Schwartz & Sprinkles Cakes, LLC

  Jan 2016 - Dec 2022

  Business Owner