Chris McKay

Experience

• 

  CRF Health

  Jun 2005 - Feb 2013

  A challenging predominantly home based role planning, implementing and maintaining electronic data capture projects in the life sciences sector involving the use of eDiaries, site based windows tablet PC's and web portals in clinical trials:• Interpreted the relevant client materials to assess all possible project deliverables• Devised, updated and maintained realistic and achievable project plans using MS project• Resourced, allocated and motivated staff from central resource pool of Application Specialists, Testers and Project Assistants• Tracked activities and milestones against plan and managed overall budget, scope creep and change request creation• Engaged with internal and external stakeholders to achieve the study goals and desired ROI• Facilitated client and internal kick off, status and design meetings• Risk and issue management with regular status reporting to Programme Management• Produced detailed user manuals for site (clinic) personnel and quick reference guides for subjects• Created training material and knowledge base articles for the helpdesk• Travelled to Investigator/CRA training meetings and participated as a presenter/trainer including product demos• Mentored and coached less experienced Project Managers and Assistants• Participated in process improvement group and contributed to internal PM guideline handbook Show less

  • Project Manager

    Nov 2009 - Feb 2013

  • Technical Support Specialist

    Jun 2005 - Oct 2009
• 

  Dell

  Feb 2013 - May 2014

  Project Planner/Scheduler

  Contract position within a team involved in a desktop deployment project for Barclays Group, duration 4 months. This was followed by an expanded contract role for 10 months on an IT transformation project for National Australia Group, involving the deployment of over 10,000 PC’s throughout branches and head office locations:• Project planning support and scheduling including resource allocation and deployment area bookings. Created weekly scheduling plans in cooperation with Project Manager and Lead Engineer• Strict governance and monitoring of the defined asset transfer/recovery process• Identified, monitored and logged risks, issues and dependencies• Interfaced with key stakeholders for operational planning and reporting, providing key deployment metrics• Deployment portal vendor workshops, partner training sessions via web conference and in person• Arranged meetings and logged minutes and key actions• Updated and maintained Dell and client SharePoint sites• Created and owned scheduling process maps, standards and training documentation Show less

• 

  CJM IT Services Ltd

  Aug 2013 - Dec 2016

  Director
• 

  Capito Ltd

  Jun 2014 - Nov 2016

  Project Manager

  Challenging IT transformation programme for ACCESS, Glasgow City Council and Glasgow Life, encompassing imaging and deployment of approx. 12,000 desktops, laptops and mobile devices.I collaborated closely with the clients’ project, technical and business change teams in addition to the Capito operations team in planning and delivering the project goals. The programme was fast paced with aggressive timelines and required a high degree of flexibility and engagement with demanding stakeholders:• Arranged, Attended and hosted project planning and delivery meetings with process guidance and recommendations. Attended regular project review boards.• Produced and maintained project plans and monitored work and technical resources in accordance with the schedule• Ensured internal operations team were aware of the schedule, processes and overall client project plans• Coordinated Technical Consultant for SCCM, MBAM and Windows 7 image planning, design, implementation and testing for Glasgow Life• Evaluated and monitored risks, recommending and implementing strategies to overcome obstacles • Maintained awareness of the commercial aspects and scope of work and assisting with RFC’s where required• Created varied documentation including deployment approaches, Tminus schedules, Visio process documents and engineer work instructions• Worked closely with Capito Operations Manager and team in day to day operational aspects of the projects• Managed and coordinated deployment engineer activities on a daily basis• Produced service reports and key metrics for both customers and internal management• Created Supplier Acceptance Certificates and associated documentation to evidence milestone achievement. Liaised closely with finance team to submit and progress for invoicing and payment• Collaborated with senior management on client account management and growth • Monitored overall performance of the Glasgow City Council and Glasgow Life projects Show less

• 

  The Scottish Government

  Mar 2017 - May 2020

  Project Manager

  Until recently I was part of the Scottish Government Digital Directorate Reaching 100% Programme that aims to extend the availability of Next Generation Infrastructure to meet the commitment to deliver superfast broadband access to 100% of premises in Scotland. I led the development of the R100 website and interactive map with the aim of informing the public and other stakeholders if they are part of the R100 Intervention area and when they are likely to be superfast enabled. The project was a vital component in the overall R100 programme and the wider Digital Directorate Strategy, thus had a high profile up to Ministerial level. This was a challenging but rewarding project and involved requirements analysis, workshops, planning, RAID management, roadmap creation, liaising with SG IT & procurement in addition to careful and effective management of various stakeholder groups.I worked with a small core team consisting of Programme Director, Programme Manager, Commercial Director, Stakeholder Engagement Director, Policy and Procurement in addition to a team of external legal, technical and finance advisors. Reporting directly to Programme Management, I had a key role in ensuring the team adhered to governance standards across the programme including tracking, monitoring and updating the status of programme and project deliverables. Show less

• 

  Everis

  Aug 2020 - Mar 2021

  Project Manager
• 

  The Scottish Government

  Mar 2021 - now

  Product Lead