
Amy Blachowicz
Program Manager

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About me
Strategic Sales, Technology, & Product Enablement Leader Specialized in Building Profitable Partnerships | Effective Growth-Focused Initiatives | Aggressive Goal Attainment | Training & Development | Customer Success
Education

University of Maryland
-Bachelor's
University of Maryland Baltimore County
-MA Instructional Systems Development
Experience

Joint Advanced Distributed Learning Co-Laboratory, Department of Defense
Oct 2002 - Aug 2006Program Manager• Created and managed learning programs, gaming and simulation for the US Joint Forces and Department of Defense• Championed the SCORM standard across the military, defense contractors, and industry

Learning Architects
Jan 2004 - Jan 2015CEO/Consultant• Consulted on learning, simulation and educational gaming projects

Cisco
Jan 2005 - Jan 2015Team Lead, Strategic Content, Enablement & Marketing, Customer Success• Managed a $1.5M budget in dual roles focusing on Customer Success and Enablement Marketing, while contributing to Corporate Social Responsibility, showcasing versatile leadership and strategic planning skills.• Led a healthcare initiative that facilitated the adoption of the Affordable Care Act and Electronic Medical Records, earning recognition from the White House, demonstrating impactful project management and stakeholder engagement.• Generated $1.5M in sales and created nationwide Cisco networking certification courses for high schools and colleges, significantly contributing to revenue growth and educational development.• Founded a Solutions Services Academy for Customer Success with an 80% participation rate for a newly introduced service and increased services sales by 300% in EMEA within 6 months.• Championed platform transformation by adopting new technologies and methodologies, creating targeted content, and evaluating program effectiveness, ensuring the alignment of strategies with business goals.• Developed and implemented successful customer success campaigns and continuous improvement efforts by analyzing metrics and adjusting strategies for maximum effectiveness, demonstrating a commitment to organizational growth and customer satisfaction. Show less

VMware
Jan 2015 - Jan 2024• Managed a $1M budget and led a global team of 8 direct and over 50 dotted line reports across Europe, Asia, and North America, enhancing operational efficiency and fostering an innovative work culture.• Championed strategic consulting, change management, and organizational development initiatives, transforming ARR, SaaS, and subscription models to maximize revenue and customer value.• Spearheaded revenue enablement and strategic partnership initiatives, elevating C-level conversations and reinforcing corporate and Cross-Cloud services narratives, resulting in a 22% increase in the sales pipeline.• Founded the award-winning Solutions Academy and increased NPS from 52 to 103 in one year, demonstrating significant improvements in solutions enablement and engagement methodologies.• Collaborated with leadership to establish and achieve long-term goals, focusing on performance metrics that balance immediate returns with future investments, and fostering strategic client partnerships for continuous improvement and high-quality delivery.• Led the development of innovative learning and talent development strategies, communicating key innovations to enhance competitive advantage and organizational effectiveness. Show less • Managed a budget ranging from $200K to $500K, overseeing a team of 25 through dotted line management, focusing on driving field sales team leadership and innovative sales strategies.• Led the transformation of Go-To-Market strategies, achieving a 40% increase in activation by executing strategic enablement programs and adapting to virtual formats for worldwide events, directly impacting NPS, satisfaction, and retention improvements.• Awarded Brandon Hall Award in 2021 for "VMware’s Solutions Academy – How to Sell Solutions in a Global Pandemic," due to leadership in adapting sales training to COVID challenges and converting traditional in-person kickoffs to virtual formats seamlessly.• Partnered closely with the solutions marketing team to transform strategic messages into global enablement initiatives, enhancing worldwide communication and sales approach.• Innovated by developing an AI product, BrainShark, to scale the corporate pitch, streamlining the process of conveying VMware's value proposition and driving sales effectiveness.• Mentored and coached technical staff, promoting professional development and steering innovation in development strategies, sales methodologies, and priorities. Show less • Promoted from contractor to a full-time role within 6 months, managing a $300K budget and focusing on technical enablement.• Collaborated closely with product lines and Solutions Marketing to create and implement technical enablement strategies, leading to an 80% compliance rate with technical training.• Led transformation of sellers from product-based to solution-based selling by developing enablement plans for Business Units and Solutions Marketing, significantly enhancing sales strategies.• Standardized content across business units to ensure unified messaging and spearheaded the use of new tools for content and learning management to facilitate knowledge transfer and skill development.• Fostered strong communication and collaboration between marketing, business units, and enablement teams, establishing evaluation plans to track and optimize satisfaction, comprehension, application, and ROI.• Achieved a 4.8 / 5 customer satisfaction rating for enablement efforts, incorporating metrics to adjust and improve programming for maximum comprehension and satisfaction.• Demonstrated fiscal responsibility by consistently maintaining 10% under budget each quarter due to effective budget management and resource allocation. Show less
Director Solutions Enablement & Strategy
Jan 2022 - Jan 2024Senior Enablement Manager
Jan 2020 - Jan 2022Enablement Business Partner Technical Enablement
Jan 2015 - Jan 2020

Apryse
Jan 2024 - nowHead of Revenue EnablementAdvancing document processing to make work better and life simpler. A Thoma Bravo company.• Aligned enablement strategy with business goals to drive revenue growth• Fostered cross-functional collaboration to enhance organizational efficiency• Drove continuous improvement and Innovation in enablement programs through data-driven insights• Enhanced learning and development infrastructure to scale with organizational growth• Drove stakeholder engagement and executive alignment to secure enablement buy-in Show less
Licenses & Certifications
- View certificate

Google Gemini: Get Started with Google's AI Assistant
LinkedInSept 2024 - View certificate

Generative AI for Business Leaders
LinkedInFeb 2024 - View certificate

How AI intersects with Sustainability and Business: A Conversation with Amy Luers
LinkedInOct 2024 - View certificate

AI Productivity Hacks to Reimagine Your Workday and Career
LinkedInJun 2024 - View certificate

Cisco Social Media Master
CiscoOct 2012 - View certificate

Creating Inclusive Learning Experiences
LinkedInSept 2024 - View certificate

Brave Leaders Recognized
Brave Leader Recognized by Brave Leaders IncJan 2018 - View certificate

Six Sigma Lean & DFSS
Aveta Business InstituteMay 2011 - View certificate

Cisco Social Media for Executive Communications
CiscoAug 2014 
Certified Performance Technologist
ISPIFeb 2003
Honors & Awards
- Awarded to Amy Blachowicz• 2021 Brandon Hall Award: "VMware's Solutions Academy- How to Sell Solutions in a Global Pandemic” Brandon-Hall Sep 2022 Award for developing Hybrid Curriculum on Solutions Selling
- Awarded to Amy BlachowiczWhite House Recognition - Oct 2010 Received recognition from the White House Program for Health Information Networking for creating several Health Information Networking curricula. Also created hybrid learning (online and instructor led) high school level networking curriculum for the Cisco Networking Academy.
- Awarded to Amy BlachowiczCINDY silver medal winner Introduction to Investor’s Group Advantage CBT - Sep 1997
Languages
- enEnglish
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