Carrie Teter

Experience

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  Carolina Partners in Mental Health

  Jan 2014 - Nov 2016

  Office Manager

  • Served as main point of contact between patients and providers• Managed clinicians’ professional schedules and coordinated meetings• Oversaw training and supervision of new employees

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  Dynamic Resouces & Guidance

  Feb 2017 - Nov 2018

  Practice Manager

  • Credentialed and contracted new providers with insurance panels• Supervised, on-boarded, and trained providers as well as managing provider relations• Assisted in overseeing administrative policies, compliance, reporting coordination, and fiscal management• Monitored and oversaw submission of claims to ensure timely filing and reduce billing errors

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  New Leaf Behavioral Health (NLBH)

  Nov 2018 - Apr 2022

  Office Manager

  • Managed the physical and financial administration of the office • Trained, directed, and managed staff and volunteers• Oversaw and streamlined administrative procedures• Tracked financial information for budgeting purposes• Nonprofit AP/AR• Maintained files and databases for tracking progress on projects and organizational goals• Oversaw quality assurance programs• Participated with marketing and development efforts• Worked with the director in meeting organizational goals• Investigated insurance claims that denied and resubmitted as needed Show less

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  Carolina Behavioral Care

  May 2022 - now

  Office Manager

  • Responsible for daily operations in a multi-disciplinary clinical setting • Identified gaps in protocol and created policy and procedure for daily operations of the clinic setting • Managed administrative and clinical staff to meet key performance indicators • Trained and oriented new practice staff• Coordinated processes with the pharmacy manager to ensure efficiency and patient satisfaction • Reported directly to the Administrative Director, Medical Director and Chief Operating Officer Show less