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Tia D.

Tia D.

Catering Assistant

Followers of Tia D.96 followers
location of Tia D.West Midlands, England, United Kingdom

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  • Timeline

  • About me

    Workflow Planning Analyst at Capita

  • Education

    • Nottingham Trent University

      2015 - 2018
      BA English and Linguistics Humanities

      BY studying English and Linguistics, I am able to use my analytic skills in order to view various texts and uses of language that go beyond the human minds initial reactions. Each of these subjects have enhanced my abilities to reveal new ways of thinking in regards to the structure of texts and how language can be used in many social contexts to ensure that it will have a lasting effect on the audience.

  • Experience

    • National Ice Centre & Motorpoint Arena Nottingham

      Jun 2017 - now
      Catering Assistant

      In this position, I have had to work efficiently within a fast pace environment as well as maintaining a friendly and communicative relationship with the customers. It is vital that I happily work within a team and take on any constructive criticism that would assist me in carrying out various tasks in an improved fashion.

    • Staples Business Advantage

      Jan 2018 - now
      Customer Service Advisor

    • Capita

      Nov 2021 - now
      Workflow Planning Analyst

      By working on the TfL contract at Capita it is important that I use available resources to keep track of all data that we receive such as daily volumes, employee absences and any changes within departments. By attending daily operational meetings I am able to identify any improvements that may need to be made when it comes to delivery of service and understand the best way to utilise the staff for the efficiency for all departments

  • Licenses & Certifications

    • TESOL

      Nov 2023