AHMED HAMDY

Experience

• 

  Inma Group

  Jan 2008 - May 2009

  • IT Specialist

  • Install Configure and troubleshooting all kind of computer hardware, Servers, Scanners, Printers and all other computer Components.• Managing User and Computer Accounts using active directory.• Reviewing the Suite of TCP/IP Protocols.• Configuring a Client IP Address. • Configure Wired and Wireless Routers and Remote Access user authentication.• Configure remote access authentication protocols.• Managing Printing.

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  Cairo Airport Automated People Mover,le meridian,Mivida Emaar

  May 2009 - May 2014

  IT Project Manager

  • Microsoft Active directory implementation, Microsoft additional domain implementation.• Microsoft file server, for all locations, using Microsoft Group Policy. Making sharing folders between employees.• Microsoft printer server integrated with Microsoft group policy.• Install Configure and troubleshooting all kind of computer hardware, Servers, Scanners, Printers and all other computer Components.• Managing User and Computer Accounts using active directory.• Reviewing the Suite of TCP/IP Protocols.• Configuring a Client IP Address. • Configure Wired and Wireless Routers and Remote Access user authentication.• Configure remote access authentication protocols.• Managing Printing.• Managing the User Environment by Using Group Policy.• Configuring& Enabling Access to Internet Resources using ISA Server. Show less

• 

  Hassan Allam Holding

  Jun 2014 - Sept 2016

  Senior IT Manager

  • Microsoft Active directory implementation, Microsoft additional domain implementation.• Microsoft file server, for all locations, using Microsoft Group Policy. Making sharing folders between employees.•Designing and implementing Symantec backup Exec, for taking a planned backup for all servers. Attaching NAS to the network to backup all data on it.•Develop a renewal and upgrade schedule for company software programs and

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  JADORE GROUP (Joy&Roy)

  Oct 2016 - Feb 2020

  IT Manager

  Planning and designing the company infrastructure that consists of Head office, and 12 branches all over Egypt-Microsoft Active directory,additional domain-Microsoft file server, for all locations, using Microsoft Group Policy.-We connect all attendance machines at branches to be accessed from Head Office to support the HR team to collect attendance report•Implementing and supporting Retail PRO software and making a policies for using it inside the Head Office and at 12 branches.-Collecting Retail PRO problems and solving all the problems and made the system run smoothly.-Giving training to all staff that work on Retail PRO to start working on the system.-Editing reports by crystal report application to meet the needs of the work.-Making the permissions for using the Retail PRO by user’s need.-Using all system features to support our business needs.Leading the Stock Control Team,IT Team In,customer services Team In•Managing and checking all the Stores inventory using Retail Pro9 Software•Monitoring Trans verification function of retail application software•Training of all retails staff Head Office create vendors, create items, transfers•Training of all retails staff Stores create receipts and returns, and all other transfers•Retail Pro Software Administration,Technical Support,User Support to users,all Branches•Installation and Configuration of Retail Pro Software. Relation between Servers and Workstations•Taking Backups of Data and using it during data loss and take this 3 time in day and transfers it out devices to save it•Daily check Retail Pro Polling in store is running•Modifying Retail Pro Reports Using Crystal Reports Software•Help the inventory Team in branches to find out the actual balance•Making all promo Used RProProm and test to begin in all branches•Customer services Team Need some Help in Cases returns•Help HR team to collect codes of all employer and Connect them retail code=Finger Code• Help All Team to Make Success Show less

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  KAZARY

  Feb 2020 - now

  Information Technology Development Manager

  Software (Retail Pro 9 ) (Manage&Support).Infrastructure For Stores.Business Analysis And ReportingBudget Planning And Decision Making Future IT Planning And Disaster Planning And Recovery.Training And Support