Gregory Welker, EDFP

Experience

• 

  Triple Point Interactions

  Apr 2010 - Feb 2011

  Field Advisor

  Collect consumer response to sensory driven questions for submission to master survey database for analysis.Troubleshoot software issues to ensure full functionality of survey computers.Effectively communicate parameters and purpose of survey participants.

• 

  Pennsylvania Department of Revenue

  Jan 2013 - Oct 2015

  Taxpayer Services and Information Specialist

  Provide verbal and written responses to taxpayer inquiries received via email and telephone.Navigate accounts using Multsess tax software and SAP to research and resolve existing and potential issues.Analyze and propose changes to existing programs and procedures in order to increase efficiency and enhance service to taxpayers.Assist coworkers with comprehension of complex taxpayer issues to ensure accurate and uniform responses to taxpayer inquiries.

• 

  Pennsylvania Department of Community & Economic Development

  Oct 2015 - Jul 2024

  Administer grants and loans that facilitate economic development at the local and regional level.Review applications for financing to determine project viability through the analysis of project specifications, financial statements, and cash flow statements.Manage portfolio of contracts for various programs including site development, energy, infrastructure, and environmental improvement projects.

  • Director of CFA Programs

    Jul 2018 - Jul 2024

  • Economic Development Analyst

    Oct 2015 - Jul 2018
• 

  Cumberland Area Economic Development Corporation

  Jul 2024 - now

  Economic Development Director