Jemmima Abena Akuffo

Experience

• 

  University of Ghana

  Aug 2017 - Jul 2018

  Teaching and Translation Assistant (National Service)

  Translated documents from French and Spanish into English and vice versa.Attended to customers' inquiries and managed a daily cash register.Filed all documents incoming and outgoing translation documents.Assisted in Spanish translation lectures and organized tutorials for students.

• 

  Embassy of Peru in Ghana

  Jul 2018 - Dec 2018

  Administrative Assistant

  Managed appointments and schedules of the Head of Mission in the absence of the Secretary.Assisted with administrative and visa processing tasks at the consular section.Translated documents from English to Spanish and vice versa.Maintained an updated electronic and paper filing system for the embassy.Prepared draft official correspondence such as e-mails, memos, note verbales and official letters.Handled enquiries, answered incoming calls and gave feedback to clients. Show less

• 

  Little Blessings Preschool

  Oct 2019 - Mar 2020

  French Tutor

  Prepared curriculum for teaching toddlers and preschoolers French.Led preschoolers in classroom activities that focus on acquiring basic knowledge of the French language.Prepared curriculum for teaching toddlers and preschoolers French.Engaged toddlers in audio visual activities that built their interest in French.

• 

  Alliance Française Accra

  Jan 2021 - Dec 2021

  Customer Service Representative/Receptionist

  Marketed products and encouraged clients and visitors to subscribe to various memberships which boosted sales of about 20%.Supported the Accounts team with the receiving of cash payments and reconciled payments against the daily sales and registration report.Acted as the first line of contact for all in person and remote enquiries whilst ensuring customer service is impeccable.Ensured the integrity of data is always maintained when registering and updating the in-house system with newly registered students and client data.Spearheaded the campaign for new registrants and clients to register for the services of the center remotely by ensuring call backs and emails were attended to in a timely manner to support the new intervention of reducing adhoc walk in during the ongoing period of Covid-19.Educated prospective clients on the various language courses on offer and support our existing students to enroll for language course. Show less

• 

  Al-Rayan International School

  Jan 2022 - Mar 2024

  Spanish PYP Facilitator

  Planned students weekly Spanish lessons and assigned tasks on Seesaw and Toddle.Prepared and constantly updated Spanish PYP curriculum for better learning of Spanish.Assisted homeroom teachers and children with special needs during lessons.Supervised students during extracurricular activities and break periods.

• 

  North Carolina State University

  Aug 2023 - now

  Graduate Teaching Assistant

  Teaching college Spanish introductory class for spring 2024.Leading students in weekly Spanish conversation sessions.Assisted a professor to teach a large enrolment introductory Spanish class in fall 2023.Graded oral and written exams and provided weekly Spanish tutoring sessions for students.