Joel Basanta

Experience

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  Self-employed

  Feb 2020 - May 2022

  Computer Technician

  - Proficient computer technician with extensive experience in assembling custom-built PC systems tailored to clients' specific needs and preferences.- Demonstrated ability to troubleshoot and resolve hardware issues efficiently, ensuring smooth operation and client satisfaction.- Proven track record of delivering high-quality, custom-built computer systems within specified timelines and budget constraints.- Strong attention to detail and commitment to staying updated with the latest advancements in computer hardware technology and industry trends.. Show less

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  Changing Nothing, Nothing Changes

  May 2020 - Jan 2024

  Founder & CEO

  - Provided excellent customer service for over 600 customers- Developed time and business management techniques- Designed custom logos and content through Adobe Photoshop - Communicated with clothing manufacturers overseas - Created an online store web application using programing language like HTML, & CSS- Managed social media accounts by uploading business content and running advertisements through facebook ad manager

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  The Knowledge House

  Jun 2021 - Jun 2022

  The Karim Kharbouch Coding Fellowship

  - Developed Branding Techniques - Learned Basic HTML&CSS - Collaborated with peers

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  Wawa, Inc.

  Dec 2021 - Mar 2022

  Customer Service Associate
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  Essex County Donald M. Payne, Sr. School of Technology

  Feb 2023 - Jun 2023

  Information Technology Intern

  - Engaged in on-hand experience of understanding how network infrastructures are built and maintained - Registered district computers, printers, and smart boards into the school’s database - Assisted staff and students with troubleshooting technology issues

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  NASA - National Aeronautics and Space Administration

  Feb 2024 - Apr 2024

  NASA Community College Aerospace Scholar

  - Collaborate in dynamic learning experiences featuring NASA content, actively contributing to group assignments on a weekly basis in readiness for the overarching project.- Engage in diverse STEM-focused exploring into the spectrum of NASA's missions and the evolving trajectory

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  Microsoft

  Jun 2024 - Aug 2024

  Sortware Engineer Intern (SWE + PM)

  - 1 of 50 selected from 2,000+ applicants to participate in The New Technologists Innovation Academy at Cyborg Mobile & Microsoft.- Integrated Azure AI Service to engineer a full-stack application with team of 5 using React.js, applying product management strategies and working closely with full-time Microsoft program managers and software engineers throughout the program’s duration.- Gained proficiency in technical tools including Azure AI, Firebase, Git, VS Code, Bootstrap, and integrating API’s to successfully deliver the final project as a team.- Contributed to the full product lifecycle, from design thinking and ideation to prototyping, user research, usability testing, and spec development.- Collaborated effectively with a multidisciplinary team of interns and mentors spanning multiple disciplines. Show less