Ayman Ashor

Ayman Ashor

Telephone Operator

Followers of Ayman Ashor26000 followers
location of Ayman AshorDubai, United Arab Emirates

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  • Timeline

  • About me

    General Manager | Fundamentals of Hotel Investment and Financing Decision

  • Education

    • Faculty of Tourism & Hotel Management

      1993 - 1996
      Bachelor Hotel Management
    • Cornell University

      2013 - 2013
      Diploma Fundamentals of the Hotel Investment and Financing Decision

      Asset Management, Hotel evaluation system, consultation, calculating IRR, Feasibility studies, Finance & re- finance decision

    • Leiden University

      2004 - 2006
      Diploma Marketing & Communications

      Activities and Societies: Marketing & Communication

  • Experience

    • Pullman Cecil Alexandria

      Jan 1993 - Jan 1995
      Telephone Operator

      Responsible for the whole Front Office & Reservations -Assisting the Front Office Manager in evaluating the Front Office colleagues

    • Hilton Fayruz Village- Sharm El Shiekh

      Jan 1995 - Jan 1996
      Front Office Employee

      Making the Front Office work schedules-Coaching the Reception team supporting the 3 shiftleaders

    • Sheraton Alexandria Hotel

      Feb 1996 - Jan 1998
      Shiftleader Reception

      -Beside the Front Office work, also a management training for 6 months

    • Movenpick

      Jan 1998 - Jan 1999
      Front Office Supervisor

      Coaching the Reception team under the supervision of the Front Office Manager-Responsible for the safety standards at the Hotel together with the Security Manager

    • Iberotel Hotels & Resorts

      Sept 1999 - Jun 2000
      Ass FO Manager

      -Liaised with the implementation team once RFP won-Develop and implement a Training Program including Computerization. -Aim to maximize Room Occupancy at all times and ensure a clear understanding of the Property Forecast for the future. -Setting objectives and ensuring they are fulfilled. -Ensure the close communication with other department in the hotel

    • Sheraton Amsterdam Airport Hotel & Conference Centre

      Jan 2000 - Jan 2002
      Night Manager

      Responsible for the auditing operations in the Hotel

    • Steigenberger Kurhaus Hotel

      Mar 2002 - Jan 2008

      Leading & Guiding 6 different operational departments with up to 130 employees Front Office, Reservations, Housekeeping, Bqts services, 2 Restaurant and Technical Departments. -Liaised with the implementation team once RFP won-Develop and implement a Training Program including Computerization. -Aim to maximize Room Occupancy at all times and ensure a clear understanding of the Property Forecast for the future. -Setting objectives and ensuring they are fulfilled. -Ensure the close communication with other department in the hotel

      • Operations Manager

        Jan 2002 - Jan 2008
      • Front Office Manager

        Mar 2002 - May 2006
    • Jumeirah Hotels and Resorts

      Jan 2008 - Jan 2009
      Executive Assistant Manager

      In charge of the Rooms departments, Sport & Leisure, Spa & Revenue. Leading the F&B departments and in charge of the Resort upon absence of the General Manager.

    • Chagall Hotel Group

      Mar 2009 - Feb 2010
      Hotel Manager

      Based in the Greenpark HotelIn charge of the rooms departments & RevenueIn charge of the booking channelsHeavly involved in the renovation process of The Greenpark Hotel

    • Concorde Hotel Fujairah

      Jan 2010 - Dec 2011

      Currently I run Concorde Hotel Fujairah. I run the SBU independently under the supervision of the Area Manager of Iberotel Hotels & Resorts (based in Dubai) till April 2011. Concorde Hotel is a 5 stars Hotel with 206 keys (included 66 suites of 2 bedrooms), All day dining, Seafood Restaurant, Bistro Café, Splash Pool Bar, Huge conference centre(12 meeting rooms accommodate up to 1700 pax), 3 wedding halls built on 1002 m2, Spa & gym built on 1850 m2 equipped with the latest Technogym machines with 12 treatment rooms, Sauna’s, Jacuzzi’s, Turkish bath, Moroccan Hamm am & a rooftop Bar. We have an underground parking space accommodate up to 190 cars.Looking for a new challenge inside an International well organized hotel chain is the reason I’m looking for a new vacancy to be a part of something bigger and develop my career and experiences. Show less -In charge of the logistics for all outlets, Bqts rooms, Housekeeping & Front Office-Oversee all aspects of the hotel operations including: guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development hire and train new staff-Handle requests and complaints from guests-Keep records, plan budgets and deal with accounts-Advertise the hotel and deal with tour operators-Supervise the day-to-day running of the hotel-Devise and implement the hotel's business plan-Create and implement a marketing plan for the hotel-Maintaining the relationships with all corporate levels Show less

      • Hotel Manager

        Feb 2010 - Dec 2011
      • Executive Assistant Manager

        Jan 2010 - Apr 2011
    • Danat Hotels & Resorts

      Dec 2011 - Aug 2014
      General Manager

      Fully in charge of the Hotel Operations.Drawing the Hotel goals and tasks.Reporting to the Head Office.Guarding the Brand Identity Leading the Sales team.Achieving the Budget.Setup Forecast & adjusting the Late forecastHands on MPI, ARI & RGI versus Comp set.Watching over the GOP & NOPSaving costs effective planes.Maximize overall revenue.Identifying the Hotel chances and potentialsGuiding the Ex Comm team

    • Rotana Hotel Management Corporation PJSC

      Jun 2014 - now

      Located in the heart of Dubai Media City, Arjaan by Rotana features Moorish style luxurious home-comforts with world class hospitality services; part of a multifunctional complex that includes an upscale office tower, a courtyard with a food court. Arjaan Dubai is ideally located 15 km from Dubai International Financial City and 25 km from Dubai International Airport and a few steps away from the Dubai tram connecting you to other parts of the city. Other attractions in the vicinity include the city’s major shopping malls, golf clubs, the famous JBR district and Dubai Marina.Arjaan by Rotana – Dubai has 167 tastefully furnished suites with spacious private balconies overlooking the sea or the city. The One, Two or Three Bedrooms suites are perfect for families seeking a relaxing getaway or enjoy your own private plunge pool in one of the 16 premium apartments . Show less

      • General Manager

        Aug 2014 - now
      • Genral Manager Al Bandar Rotana and Al Bandar Arjaan by Rotana

        Aug 2019 - Apr 2023
      • General Manager Arjaan Dubai by Rotana & General Manager Cayan by Rotana

        Jun 2016 - Apr 2023
      • General Manager

        Jun 2014 - Apr 2023
  • Licenses & Certifications

    • Certification of Appreciation for Green UAE

      UAE Green Festival
      May 2014
      View certificate certificate
    • Certificate of Appreciation

      Abu Dhabi Authority for Culture & Heritage
      Dec 2012
      View certificate certificate
    • Fundamentals pf the Hotel Investment and Financing Decision

      Cornell University
      Mar 2014
      View certificate certificate
    • Rotana Best Hotel Achiever Award 2015

      Rotana Hotel Management Corporation PJSC
    • Traveler's Choice Award Family oriented hotel- Destination UAE

      TripAdvisor
      Feb 2014
      View certificate certificate
  • Honors & Awards

    • Awarded to Ayman Ashor
      Traveler's Choice Award- Family -Destination United Arab Emirates TripAdvisor Feb 2014 Awarded Traveler's Choice Award Top Ten family oriented hotels- Destination United Arab Emirates
    • Awarded to Ayman Ashor
      Business Excellence Certificate TripAdvisor May 2013 Awarded Business Excellence Certificate from TripAdvisor 2013
    • Awarded to Ayman Ashor
      Certificate of Excellence TripAdvisor May 2012 Awarded Certificate of Excellence from TripAdvisor for Exceptional services.
    • Awarded to Ayman Ashor
      Middle East's Leading Desert Hotel World Travel Award Apr 2012 Nominated Middle East's Leading Desert Hotel