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Deepak Pai

Deepak Pai

Technical support expert

Followers of Deepak Pai336 followers
location of Deepak PaiBengaluru, Karnataka, India

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  • Timeline

  • Skills

    Sharepoint
    Microsoft sql server
    Itil
    Microsoft office sharepoint server
    Servers
    Vendor management
    Operating systems
    Cloud computing
    Requirements analysis
    Windows
    Project management
    It service management
    Program management
    Unix
    Linux
    Service delivery
    Microsoft office
    Management
    Change management
    Active directory
    Windows server
    Microsoft technologies

  • About me

    SharePoint WebInfra Consultant at CompuCom

  • Education

    • Anna university

      -

  • Experience

    • Dell Technologies

      Jun 2006 - Jul 2010
      Technical support expert

      technical support expert - dell consumer products

    • Microsoft

      Oct 2010 - Oct 2011
      Support engineer

      support engineer - ms gtscprovided technical support to customers for microsoft sharepoint technologies (wss, moss, sp2010, sp2013)

    • Compucom

      Oct 2011 - Dec 2018
      Manager - cts

      manager - client technology servicesdelivered solutions-oriented it delivery, managing projects, collaborating with project teams, interfacing with clients, and deploying technology to build successful solutions for clients.

    • VMware

      Dec 2018 - now
      Manager - sdk & api technical support

      manager - sdk and api support, vcns groupwe support customers performing early development on tailored vmware products and solutions using vmware public sdk and apis. i am responsible and accountable for this dynamic developer support team operation.

  • Licenses & Certifications

    • ITIL Foundation

      -

    • PRINCE2 Practitioner

      AXELOS Global Best Practice
      Jul 2016

    • PRINCE2 Foundation

      AXELOS Global Best Practice
      Jul 2016

  • Honors & Awards

    • Awarded to Deepak Pai
      Leadership Excellence award CompuCom Mar 2017 Excellence award for outstanding contribution to operations and client service delivery.
    • Awarded to Deepak Pai
      Manager of the year CompuCom Nov 2016 Operations Manager for the year
    • Awarded to Deepak Pai
      CompuCom Best Performer CompuCom Oct 2012 Best Performer of the year
    • Awarded to Deepak Pai
      CompuCom Raising Star CompuCom Jan 2012 Raising Star Performer
    • Awarded to Deepak Pai
      Global CE Award DELL Jun 2009 Global Customer Experience achievement award for consistent performance for the year 2008-2009. Received in the month of June2009.
    • Awarded to Deepak Pai
      Dell Legion of Merit DELL Sep 2008 Silver Charm Award for the Best Resolution to the Customer.