Ada Ideh

Experience

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  Samsung Electronics

  Jan 2008 - Apr 2009

  Field Electronics demonstrator

  • Engaged with customers to demonstrate and sell Samsung Electronics products, creating eye-catching displays to drive sales.• Trained store colleagues on product use and sales techniques, resulting in increased product knowledge and sales performance.• Monitored stock levels and reported competitor activity, contributing to informed decision-making and strategic planning.

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  RSM Ltd

  Jan 2009 - Jan 2010

  Marketer

  • Provided exceptional customer service and drove sales growth through effective communication and relationship management.• Coordinated between departments to enhance customer satisfaction and resolve issues.• Analyzed customer feedback to develop loyalty programs, increasing customer retention.• Automated administrative processes, reducing workload at RSM Ltd in London, United Kingdom.

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  Delta Partners

  Jun 2013 - Mar 2015

  Marketing Manager

  • Monitored market trends and analyzed competitor products to enhance profitability.• Developed targeted marketing strategies and managed production of promotional materials.• Presented findings to senior management and supported a marketing team.

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  Kimberly Ryan Limited

  May 2014 - Apr 2018

  CFHR

  • Provided HR interventions in talent management, change management, culture, and organization design to meet client priorities.• Acted as a trusted advisor to influence business leaders in areas of leadership, talent, and performance management.• Collaborated with leadership to drive initiatives supporting a performance culture and positive employee environment.

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  Redoxcorp Shipping & Logistics Limited

  Mar 2019 - Nov 2019

  Business Development Manager

  Led a team to manage client accounts and deliver tailored solutions• Developed and maintained CRM systems to track client interactions and salesprogress• Produced reports for senior management to inform strategic decisions• Developed and implemented a business continuity plan that ensured businessoperations continued seamlessly in the event of a crisis• Created and managed an IT budget that allocated resources in line with businessneeds and priorities

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  CWT

  Apr 2020 - Aug 2021

  Talent aquisitiion consultant

  • Led a team at CWT to manage client accounts and deliver tailored solutions• Developed and maintained CRM systems to track client interactions and sales progress• Produced reports for senior management to inform strategic decisions• Implemented a business continuity plan ensuring seamless operations during crises

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  Access Self Storage

  Sept 2021 - Jun 2023

  Business Development & Call Center Team Leader

  • Analyzed customer data to enhance retention strategies and improve growth• Developed operational capabilities among staff to meet business development targets• Monitored compliance and data integrity while identifying process improvements• Maintained communication with various teams to ensure efficient operations

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  LAPP UK

  Jun 2023 - now

  Business Development Manager / Marketing

  Market Expansion Strategies*Pioneered comprehensive market penetration strategy targeting emerging industrial sectors*Identified and successfully entered high-potential market segments in industrial communication and renewable energy technologiesRevenue Growth Initiatives*Implemented strategic customer acquisition framework.*Developed tailored solution portfolios for mechanical engineering, infrastructure, and renewable energy sectors*Negotiated and secured strategic partnerships driving significant business development opportunitiesTechnology & Innovation Leadership*Spearheaded digital transformation initiatives, enhancing operational efficiency and customer engagementStrategic Business Achievements*Implemented data-driven customer feedback mechanisms to continuously improve product offerings and cross selling*Fostered collaborative environment between sales, marketing, and product development teams*Led cross-functional initiatives driving technological innovation and market expansion Show less