
Alex Reis
Customer Service Agent

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About me
Finance ProfessionaI I SAP
Education

Fundação Getulio Vargas
2014 - 2016MBA in Project Management
Universidade Federal Rural do Rio de Janeiro
2010 - 2014Bachelor of Business Administration - BBA
Experience

Sheraton Hotels & Resorts
Jan 2007 - Dec 2010Customer Service AgentResponsibilities• Editing and closing routines of customer accounts.• Intermediation of transactions with foreign currencies.• Nightly internal audit routines for closing and checking hotel numbers.• Member of the hotel's Quality Ambassador Group – responsible for conducting meetings and training with teams, disseminating new quality policies and procedures in compliance with the Sheraton brand standards worldwide and compliance with the quality methodology and six sigma.

Oi/Telemar
Jan 2011 - Jan 2012Intern I Projects and Internal ControlsResponsibilities• Acting in the creation of new training and presentations for the support service area for the Legal Sector (call centers), as well as monitoring adherence to the new procedures implemented in the area.• Acting in the Implementation of Improvement and Quality Projects cell belonging to the Court Management of the Legal Department, being one of those responsible for generating numbers in the area of legal treatment of the company's client processes in Brazil.• Working together with the team in the implementation of monitoring routines of SOX indicators for the frequent and continuous validation of seals and quality certifications in the area for dealings in the legal area. Show less

EBX
Jan 2012 - May 2013Administrative AssistantResponsibilities• Acting in the Process Design cell in the implementation of the SAP tool, participating in the design, implementation, testing and training to teach the new tool to users.• Acting in the implementation and control of the SAP tool for requests for travel services and reimbursements in the company.• Responsible for the month-end closing of numbers of the sector responsible for corporate travel/catering/office supplies/facilities of the company.• Implementation of administrative cost management reports from 56 companies of the EBX group, serving as a basis for presentations at meetings taken to the group's board of directors.• Working with the immediate manager in the formulation and application of new policies for the use of administrative services and corporate travel in the company, resulting in the optimization and reduction of costs in the administrative area of approximately 30% in 2013.• Training in about about 10 classes to teach the SAP/FI tool (financial module) in the administrative departments of the companies and for the secretaries of directors.Handling of tools: SAP, SPP; MDM-Lotus; ASM Client, HP Quality Center; Corporate Travel Management, Show less

OGX Oil and Gas
May 2013 - Jan 2018Accounts Payable AnalystResponsibilities• Acting in the Accounts Payable and Accounts Receivable Department, being responsible for the weekly payment processes of the companies belonging to the company in the following countries: Brazil, Netherlands, Austria, and Colombia.• Preparation of the Daily Balance Sheet and closing of the Daily Financial Position.• Preparation and processing of weekly payments (via global banking system and SAP, Bank Transfers, Foreign Currency).• Processing and Analysis of all stages of the Accounts Payable process.• Monitoring the accuracy of all payment coding and accounting.• Entry records between companies belonging to the group and accounting reconciliation.• Monitoring and reconciliation of intercompany balances.• Search for supplier payment queries.• Preparation of monthly accounting entries.• Amortization of expenses and preparation of prepaid schedules.• Setup of monthly provisions associated with supplier accounts.• Co responsible for the month-end closing process.• Perform general account analysis and reconciliations – including bank statements, fixed assets, provisions, and prepaid expenses.• Audit Support (SOX) with documentation, balancing and reconciliation.• Relationship with banks (HSBC, Santander, Deutsche, JP Morgan, DVB, DNB, GLAS, Wilmington Trust). • Preparation of Cash Flow (Budget x Actual - Excel and SAP). • Investment Funding (CDB, Funds, etc.). • Control of applications and redemptions. • Weekly report with financial risk information and outstanding advances.• Working, in partnership with the Investor Relations Department, in the closing and calculation of relevant figures referring to the company's revenues and investments.• Working, in partnership with the Accounting Department, in the month-end closing of the company's numbers.• Working, in partnership with the Tax Department, in the month-end closing of the company's taxes.• Implementation and control of the SAP tool for Request of Reimbursements. Show less

GlobeNet Telecom
Apr 2018 - May 2019Accounts Payable AnalystResponsibilities• Acting in the Accounts Payable Department, being responsible for all stages of the processes in the Brazil office with reporting to the company's headquarters in the USA.• Carrying out the weekly payment processes, in different currencies, of the companies belonging to the company in the following countries: Brazil, USA, Colombia, Venezuela and Bermuda. • Carrying out all stages of the Accounts Payable process: receiving payment demands; insertion into the system; obtaining approval for payments; and reconciliation in the system, after payments are made.• Elaboration and edition of Cash Flow reports with information from the company's accounts to support the weekly management reports of the financial area and the Financial Board.• Preparation of weekly reports, in SAP and Excel, of the Accounts Payable and Receivable Department's result indicators.• Acting in the implementation of systemic and procedural improvements of the SAP tool, through tests and monitoring of results, in addition to interfacing problems found in the system by users with the consultancy responsible for managing the improvements.• Support in the execution of the month-end closing of Accounts/Finance, performing bank and supplier reconciliations, in addition to verifying and certifying that all processed invoices (expenses and costs) are properly allocated in the books.• Participation in the SAP upgrade implementation, processing tests and validating relevant information.• Elaboration of models of reports of Cash Flow, Exchange, and Real x Forecast, to meet the information needs of different sectors of the company.• Daily reporting of the company's cash position in Brazil to management and the board.• Preparation of weekly bank reconciliation against payments.• Assessment of controls and procedures to ensure practices are implemented, promoting a strong control environment. Show less

Bank of America
Sept 2019 - Feb 2023Accounts Relationship AnalystResponsibilities• Acting in the Brazilian community of Everett/Revere/Malden, serving Brazilian and Hispanic immigrant clients, in order to assist in the acquisition of services and in the financial management of the bank's products.• Presentation of a weekly report with the numbers of goals achieved and customer demographic details to compose the weekly numbers of the Everett bank branch.• Attracting new customers for the bank: offering and selling financial products and services.• Maintenance of Everett's existing client portfolio.• Weekly accountability through results reports to Local Management and Division Leader (North Shore, Boston)• Attracting new customers interested in financing and refinancing vehicles and properties.• Focus on meeting the needs of customers in relation to financing, home equity and mortgage, meeting both the values and the number of clients served by the company for the region (North Shore, Boston). Show less

Oxford Biomedica
Jan 2023 - nowAccounts Payable SpecialistResponsibilities• Running accounts payable cycle end-to-end by onboarding vendors into SAP, through procurement-to-pay process.• Responsible for SAP interface to xSuite for the financial module (SAP-FI), processing invoices and reconciling statements, and ensuring payments are made in a timely manner.• Daily process of invoices from two-way match, three-way match and non-PO payments (xSuite/SAP interface).• Manage AP inbox and successfully handling AP inquiries.• Research invoice discrepancies.• Coordinate invoice workflows through Procure-to-Pay process.• Reviewing vendor statements and AP/Aging report.• Assist with payment runs for multiple companies via check/ACH/wire.• Monitoring of the vendor relationships with ongoing account reconciliation.• Audit Support with documentation.• Preparation of reports for month/quarter/annual end closing, by ensuring all accounts payable transactions are accurately recorded and that outstanding invoices and payments are accounted properly.• Support with SAP tests and process reviews in partnership with ERP Implementation Team.• Oversee the vendor management process, ensuring the Company's vendor database is accurate and complete complying with appropriate documentation.• Credit application process with new vendors.• Collaborate with cross-functional teams to analyze operations and identify opportunities for improvement. Show less
Licenses & Certifications

Executive Assistant for External Commerce
INE-RJNov 2009
Project Management Professional (PMP)
Google
Global Financial Crisis
CourseraDec 2021- View certificate

Google Project Management Certificate
CourseraJan 2023 
Strategics for sales and Business
EstácioJan 2006
The Global Capital Markets
University of MelbourneNov 2021
SAP Implementation for Google Cloud
Google Cloud Community IndiaJul 2022
Financial Markets
Yale UniversityMar 2022
Volunteer Experience
Organization / Hosting Foreign Speakers
Issued by United Nations on Jun 2012
Associated with Alex ReisOrganization / Hosting Foreign Athletes
Issued by The Pan American Games - 2007 on Jun 2007
Associated with Alex ReisGroup Leader
Issued by ONG Sonhar Acordado on Aug 2015
Associated with Alex Reis
Languages
- poPortugues
- enEnglish
- spSpanish
- frFrench
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