
Lorene Satterfield
Human Resources Manager

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About me
Technical Training Manager
Education

Charlotte High School
-Activities and Societies: Track and Cross Country

Michigan State University
-Human ResourcesCertified Human Resources Specialist (CHRS)Certified Workes' Compensation Professional (CWCP)

University of California, San Diego
-Human Resources A
Experience

San Diego Center for Children
Nov 1995 - Feb 1998Human Resources Manager
Vista Hill
Jan 1998 - Apr 2001Corporate Human Resources DirectorManaged, planned, directed, and coordinated the administrative human resources functions to include recruiting, interviewing and succession planning. Responsibilities included training programs, performance management and employee relations.

Long Beach Unified School District
Aug 2002 - Jun 2005Substitute Teacher / Guidance
Libery Public School District
Jul 2005 - Jan 2009Risk ManagerAdvised staff members and supervisors in grievances, disciplinary actions, and other employee relations matters; facilitated resolution of problems, investigated and provided written documentation for employee complaints, investigations, and unemployment and EEO charges. Co-facilitated the Life-Threatening Allergy Task Force committee which resulted in a district wide policy in conjunction with procedures, and training. State of Missouri/Dept of Education has adopted this policy as a template for other Missouri schools.Established Return to Work Program controlling medical costs; keeping indemnity expenses as low as possible and increasing fraud protection. Developed policies and procedures for loss prevention and risk control and provided assistance and guidance to departments regarding liability and risk issues. Designed and delivered in-house training programs in Communication, Harassment, FMLA, Supervisory Skills and New Hire Orientation. Developed and implemented personnel policies, practices and procedures. Created LPS’s first employee handbook, substitute handbook and paraprofessional handbook & training modules. Reviewed and investigate job-related accidents, vehicle accidents, student accidents, and other incidents, collecting appropriate documentation to determine problem areas. Provide assistance in developing preventative measures to reduce or eliminate potential hazards. Show less

Heubel Shaw
Jan 2011 - Mar 2017Safety & Training Specialist/Course ManagerTechnical Trainer/Course Manager: Support the Enterprise’s business strategy by maintaining a competitive advantage through successful training programs that allow the Service Centers to fully meet and exceed all customer service and care promises. Identify safety training needs, create and/or design programs to ensure all programs are compliant with all regulatory agencies. Ability to apply knowledge of instructional design and adult learning theory to design and develop course content, working collaboratively with others as needed. Safety: As a Training & Development Manager, I spearheaded the creation and implementation of the Injury, Illness Prevention Program, ensuring a safer workplace and compliance with health regulations. I was also responsible for managing the worker's compensation program, effectively reducing claims and associated costs. Additionally, I provided comprehensive safety training to staff, enhancing their awareness and ability to prevent workplace incidents.Raymond Enterprise Course Manager Trainer for The Raymond Corporation, Safety On The Move – Train The Trainer, JLG Trainer, Genie AWP TTT, Certified Human Resources and Work Comp Specialist through Michigan State University. Show less

MALIN - A Raymond Company
Apr 2017 - Aug 2024Training & Development Manager/Raymond Enterprise Course ManagerFirst and foremost, passionate about supporting the growth and development of others as well as our customers. Responsible for ensuring the learning delivery of the Technician Development Program for Technicians. Identify and develop training initiatives for all levels of employees to promote retention, increase performance level and drive the business’s growth strategies. Developed and implemented a comprehensive customer training program to educate customers with various safety programs. Continual analysis of training needs and collaboration with subject matter experts to design and deliver customized training programs, resulting in improved job performance and increased employee skill level. Provide guidiance in training facilitation for a team of Trainers and Coordinators. My oversight extended to customer trainings, where I continue to play a pivotal role in delivering high-quality educational experiences, tailored to meet the unique needs of each customer. At the end of each day, my goal is to ensure that every customer, whether internal or external, leaves with a memorable and positive experience that resonates well beyond their expectations. Show less

Pengate Handling Systems, Inc.
Aug 2024 - nowTechnical Training Manager - Raymond Enterprise Course Manager
Licenses & Certifications

Certified Human Resources Specialist
Michigan State UniversityDec 2009
Certified Workers' Compensation Professional
Michigan State UniversityDec 2009
MEWP (Mobile Elevating Work Platform) Trainer
JLGJan 2013- View certificate

Driving Workplace Happiness
LinkedInJan 2023 - View certificate

The Crucial Perspectives of Effective Leaders
LinkedInSept 2023 - View certificate

A Strengths-Based Approach to Managing Your Team
LinkedInSept 2023 
Genie Mobile Elevating Work Platform Train The Trainer
Genie – a Terex brandSept 2021
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