Tinesha Smith

Experience

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  Self Employed Independent Peoplesoft Consultant

  Jan 2003 - Jan 2011

  Customer service executive
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  United States Navy

  Jan 2003 - Jan 2011

  Human Resources
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  Alpine Access

  Jun 2012 - Mar 2013

  Call Center Agent

  Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.Maintain records of contacts, accounts, and orders.Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts. Obtain customer information such as name, address, and payment method, and enter orders into computers.Explain products or services and prices, and answer questions from customers.

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  Bridge Cleaners

  Aug 2014 - Jan 2015

  Customer Service Associate
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  MANA Group

  Aug 2014 - Sept 2014

  Marketing Assistant
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  National Park Service

  Nov 2015 - Jul 2022

  Park Ranger

  Scheduling Interpretative ToursSupport 2 National Park Site Federal Hall and African Burial Intrepretative the historymanage statisical data Park Rangers support the Bureau's recreation program. They work with the public to provide information, conduct permit compliance, and safety inspections. They respond to emergency situations. They participate in evaluating visitor use patterns, preparing and maintaining recreation sites, and monitoring condition of sites non-natural and cultural resources. Work may take place in extremely remote environments and may require primitive camping and living skills for upwards of two weeks in duration. The work is performed outdoors in rugged terrain; to include very steep, wet, muddy, rough, uneven or rocky surfaces; positions require physical exertions, such as, bending, crouching, stooping, stretching, reaching, or similar activities. Individuals should be capable of working alone, or with other people, during early morning hours, night, or during the day. In some locations some of the positions may be Park Ranger (Hike Leaders). Duties for these positions focus on guiding a variety of age groups on interactive, interpretive hikes that explore the natural and cultural history of a geological formation, and "Table Rocks." Hike leaders develop educational displays, curriculum, and staff various educational events around the region. In some locations, some of the positions may be Park Ranger (Interpretative Center). Duties for these positions focus on interacting with a variety of age groups interpreting Center resources and presenting interpretive programs. Programs include orientation talks, interpretive programs, environmental education, conducted walks, demonstrations, and campfire programs. They develop and maintain interpretive materials and educational displays, and staff information desks. Show less

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  Freelance

  Jun 2022 - now

  Executive Assistant
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  U.S. Department of Veterans Affairs

  Jul 2022 - now

  Obtaining medical information from patients, and coordinating information and actions related to patient care and services. Ensuring encounter forms are completed in order to obtain appropriate workload credit. Establishing and maintaining medical outpatient and inpatient charts as well as administrative records. Monitoring both inpatient and outpatient appointments for areas of responsibility. Manages the scheduling, canceling, and the re-scheduling of patient's appointments and/or consults. Entering data for patents who become "no-show" and processing that information. Uses the Veterans Health Information & Technology Architecture (VistA) to access information in the Medical Center computer system. Monitoring electronic wait lists and preparing patients for clinic visits. Verifying and updating of patient demographics and insurance information. Show less

  • Legal Administrative Specialist

    Dec 2023 - now

  • Program Support Specialist

    Jul 2022 - Jan 2024