Steven Walter

Experience

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  Blockbuster

  May 1998 - Mar 2005

  Assistant Manager

  Handled financial transactionsInventoryEmployee developmentScheduling

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  Paychex

  Mar 2005 - Jun 2016

  Leading a team of 19 people in KanbanEnsuring qualityOrganizing workMotivating employeesEstablishing/running meetingsMonitoring metrics/statistics Led 3 projects into ProductionManaged teams ranging from 1 person to 4 peopleFocused on General Ledger/Accounting applicationsTeam motivation/preparationWeekly StatisticsRan UAT Assisted clients with General Ledger issues/questionsCreated all training used for the teamGeneral Ledger trainer Assisted clients with Payroll, Reporting and General Ledger questionsTechnical troubleshooting

  • Scrum Master

    Jul 2014 - Jun 2016

  • Test Lead

    Mar 2010 - Jul 2014

  • General Ledger Support Specialist

    Jun 2006 - Mar 2010

  • Client Service Representative

    Mar 2005 - Jun 2006
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  Datto, Inc.

  Jul 2016 - May 2020

  Scrum Master

  - Guiding the teams (and Datto) on how to use Agile/Scrum practices and values to delight customers - Guiding the team on how to get the most of out self organization - Assessing the Scrum Maturity of the team and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization - Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. - Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. - Facilitating getting the work done without coercion, assigning, or dictating the work. - Facilitating discussion, decision making, and conflict resolution - Assisting with internal and external communication, improving transparency, and radiating information - Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. - Providing all support to the team using a servant leadership style whenever possible, and leading by example Show less

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  ITX Corp.

  Jun 2020 - now

  • Program Manager

    Oct 2023 - now

  • Scrum Master

    Jun 2020 - now