
Zaira Batool

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About me
Project Manager | Scrum Master | Agile Practitioner | CSM®| Ex 10Pearls | Team Building | Strategic Project Management & Mentorship | Cross-Functional Teams Leadership | Emerging Technologies Enthusiast
Education

NED University of Engineering and Technology
-Bachelor of Science - BS Computer Science
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
-Master's degree Project Management
Experience

LN Technologies
Jan 2011 - Nov 2013Working as Sr. Software Quality Assurance Engineer where major responsibilities are as follows• Perform system testing, black box functional testing, Regression testing, stress, load and white box testing.• Plan and conduct the analysis, inspection, design, test, and/or integration to assure the quality for large and complex projects. • Perform quality engineering reviews of design documentation for compliance with stated requirements.• Ensures issues are identified, tracked, reported on and resolved in a timely manner.• Suggests areas for improvement in internal processes along with possible solution• Team Management Show less Working as a core player of the QA department, my main responsibilities at LN Technologies includes.• Use case, Test Strategies, Test Case writing and verification.• Manual Testing of desktop, intranet, web applications and windows services (including functional, UI, integration, regression testing and user acceptance testing).• Performance testing through Sql Profiler.• Risk Management and Risk Impact Analysis.• Cross browser compatibility of old and new applications.• Participated in different training sessions and also trained juniors.Other Responsibilities• Deployment & Testing of Web Applications and windows services. • Conduct interviews for Jr.SQA Engineer.Testing:• Black Box Testing (Verifying the product against user requirement)• Functional Testing• System Testing• Integration Testing• Regression Testing• User Acceptance Testing• Usability Testing• Alpha Testing• Beta Testing Show less
Sr. Software Quality Assurance Engineer
Jan 2013 - Nov 2013SQA Engineer
Jan 2012 - Jan 2013Jr. SQA Engineer
Jan 2011 - Jan 2012

Primatics Financial
Nov 2013 - Sept 2014Associate Business AnalystWorked on Cloud-based Loan Valuation Banking System which is currently deployed in 40+ banks in the North America)

10Pearls
Jun 2015 - Jan 2023• Successfully managed a cross functional team of 18-20 members, including full stack developers, business analysts, UX/UI designer, QA and delivered quality deliverables to the client and achieved milestones.• Worked closely with the Product Owner, especially when it comes to grooming, prioritizing, and maintaining the product backlog.• Performed thorough analysis on requirements and created relevant document and created user stories in JIRA.• Coordinated milestones and activities with client and technical leads and provide project development estimates and timelines for the team.• Facilitate meetings; conduct sprint planning meetings, sprint review.• Conduct retrospective to review sprint performance.• Suggest improvement areas to client by focusing on the big picture and roadmap.• Ensured clients’ needs are met in a timely and cost-effective manner with adherence to code and quality standards.• Responsible for management of technology projects from initiation of each release to delivery• Collaborate across higher management/organizations/disciplines in an effective, timely and proactive manner about project status and issues that may impact client relations• Guided the teams on how to use Agile/Scrum values and transfer company culture and values to junior resources. • Trained team to have an agile mindset and coach them on “Quality is everyone’s responsibility”.• Facilitated discussion, decision making, and conflict resolution.• Ensured that all Scrum events take place and are positive, productive, and kept within the timebox.• Evaluated the performance of individuals and Team. Show less • Working on recruiting website which is for both candidates and recruiters. Through this site, a candidate is able to search a job easily and recruiters can easily update and create a candidate and add jobs. Data on the recruiter’s end is synched from sales force and candidates are imported as well.• Worked on AEM based marketing website. The target audiences were influencers or anybody who can be spokesperson for who they are. The client is the leading online schooling platform in the US. The website is not targeting parents and students but the community and media. Through the marketing website, we needed to explain to users what do we do and why you should care. Show less 1. Worked on website and mobile application which allows users to send postcard to their inmates and connect with them. The project has a website, iOS and Android application along with admin portal which deals with all the postcards printing.2. Worked on Car booking app is called Supply Gate V3. SGv3 has 2 mains apps, Captains app, which is used to onboard Captain and Admin app, which is used to transcribe captain profile, once the captain is transcribed, the record is ready to be downloaded in Solution.3. Worked on Telemedicine project that delivers the promise of telemedicine with the complete telehealth platform that enables clinics & hospitals to deliver quality patient care anywhere Show less
Project Lead
Jan 2021 - Jan 2023Staff Test Engineer
Jul 2018 - Dec 2020Senior Test Engineer
Jun 2015 - Jun 2018

BREDEX GmbH
Mar 2023 - Jun 2023Senior Agile Tester• As a senior tester get to know the colleagues from the QA department and their respective skills.• With the project team, analyze opportunities, risks, test ideas, and clarify if they can be applied or improved.• As a quality specialist, responsible for improving the quality of projects and to suggest improvements, and implementing them together with the team.• Improve delivery process of the projects.• Be present in project meetings and take part or organize pairing sessions (shift left approach).• Get to know QA Standards and brainstorm on what the next state of evolution may look like.• Responsible for execution of manual tests and support for the test strategy.• Supporting internal and external teams in their quality improvement efforts.• Evaluation of the tools and processes used.• Ensuring high quality software. Show less

Enterprise64
Aug 2023 - Dec 2023Technical Project Manager● Work closely with stakeholders and other product management anddevelopment teams nurturing long-lasting relationships and exceedingcustomer expectations.● Engage with customers using project and product management skills tohelp customers build products across multiple platforms and develop customsolutions utilizing agile best practices● Guide project meetings and other client engagements to meet customerexpectations.● Communicate effectively with both large and small teams of internal andexternal project stakeholders to set and manage client expectations andtimelines throughout the project● Prepare and deliver frequent updates, maintaining positive customerrelationships and ensuring a positive customer journey● Prepare status updates with key milestones and deliverables, next steps,risks, and project timeline.● Manage timeline and scope ensuring customer expectations are met.● Communicate difficult/sensitive information tactfully and resolve orescalate issues in a timely fashion.● Understand and validate the details of deliverables as provided by projectresources.● Perform resource allocations and workload assignments according todelivery requirements.● Provide transparency to senior leadership and work with design,development, information security, and other product management teams.● Develop product roadmap with external stakeholders·● Gather requirements and document user stories. Show less

Takaful Bazaar Global Limited
Jan 2024 - nowConsultant - Project ManagerSuccessfully led a Proof of Concept (POC) initiative, resulting in the successful onboarding of the client under a new Statement of Work (SOW● Implemented efficient project management processes, improving delivery timelines and quality.● Established clear communication channels, enhancing visibility and transparency for higher management.● Managed multiple product verticals (web and mobile) and ensured timely, back-to-back deliveries.● Collaborated closely with co-founder, head of product, and head of engineering to gather requirements and create detailed project plans.● Handled resource management and streamlined workflows across HR, admin, and operations.● Successfully managed urgent requests from higher management, delivering critical projects for business growth.● Led a team of 20 developers and QA specialists, fostering a collaborative and high-performance environment.Key Achievements:● Streamlined project management, leading to smoother delivery timelines.● Improved cross-departmental collaboration and alignment.● Delivered high-priority projects, contributing significantly to business growth. Show less
Licenses & Certifications
- View certificate

Generative AI Overview for Project Managers
Project Management InstituteDec 2023 
Certified ScrumMaster (CSM)
Scrum AllianceNov 2021
Generative AI: The Evolution of Thoughtful Online Search
LinkedInSept 2024
Honors & Awards
- Awarded to Zaira BatoolTeam of the Quarter - 2019
- Awarded to Zaira BatoolEmployee of the Month - 2017
- Awarded to Zaira BatoolExcellence in Quality Assurance - Oct 2013 Rewarded as 'Excellence in Quality Assurance' in year 2012-2013
- Awarded to Zaira BatoolEmployee of the Month - Nov 2012 Have been awarded as EOTM (Employee Of The Month) couple of time on the basis of excellence performance in that month.
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