Shaily Saraf

Experience

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  Villa Rosa Kempinski

  Jan 2014 - Jul 2014

  Intern - Housekeeping, Front Office and F&B

  • Liaised closely with clients to manage individual requirements.• Conducted hotel tours.

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  Taj Lands Ends

  Jul 2015 - Sept 2015

  Intern - Sales, Marketing & Events

  • Daily team training and reported to team lead on daily activities/events demonstrating outstanding professionalism and interpersonal skills.

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  DusitD2

  Sept 2015 - Dec 2015

  Intern - Sales, Marketing & Events

  • Reported to team lead on negotiating contracts and event confirmation.• Met potential clients and performed hotel inspections and tours of the facilities and services offered.

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  The JW Marriott & Ritz-Carlton Hotel

  Mar 2017 - Sept 2017

  Trainee - Sales, Marketing & Events

  • Successfully tracked costs, assisted in negotiations, prepared contracts and created event confirmations.• Effectively planned and executed numerous high profile local, national and international events continuously.• Conducted hotel tours: cross-sold and upsold hotel facilities and services.• Coordinated services for events such as accommodation, transportation, catering, signage, special need requirements and event security.

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  JW Marriott Jaipur Resort & Spa

  Aug 2018 - now

  Event Executive

  • Planned, executed and managed high budget corporate and social events simultaneously including conferences, business meetings, VIP events and weddings up to 1000 guests achieving over 95% in client satisfaction ratings.• Ensured booking conversion by deploying effective sales and negotiation techniques while monitoring department finances and upselling before and during events.• Responded to leads/requests with efficient communication and handover to other departments ensuring perfect set-up and execution of events.• Inspected event facilities to ensure that they conform to stated requirements.• Provided excellent customer service to ensure that member service was maintained and conferred with clients to provide real-time consumer feedback and event progress.• Led the team during absences, assuming all responsibilities including managing a team Show less