Luis Murillo

Experience

• 

  Tachi Palace Hotel and Casino

  Jul 2002 - Nov 2008

  As a Cage Supervisor, I was in charge all the Cage Cashiers during my assigned shift. It was my responsibility that all Title 31 procedures were followed correctly. I was also responsible for creating the schedule for the entire Cage Department. I would create a daily road map that would tell the cashiers where their assigned area was for that day. I approved or denied vacation time depending on the needs of the casino. Also, I was responsible for attending weekly financial meeting with the CFO and the Controller. Show less

  • Table Games Floor Supervisor

    Jul 2007 - Nov 2008

  • Table Games Dual Rate Supervisor

    Nov 2006 - Jul 2007

  • Table Games Dealer

    May 2005 - Nov 2006

  • Cage Supervisor

    Nov 2003 - May 2005

  • Aux Fill Attendant

    Jul 2002 - Nov 2003
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  Red Hawk Casino

  Dec 2008 - now

  As a Table Games Floor Supervisor, I insure that the integrity of the games which I am supervising are never compromised. Customer service is essential in the gaming industry and as such, I make sure that any customer disputes are handled discreetly and to the satisfaction of the guest while protecting company assets. I have knowledge of casino software such as IGT Table Touch, NuWave and Pit Boss as well as Title 31. I was also what would commonly be described as a pencil. My job on the days I was pencil was to place Dealers and other Floor Supervisor to their assigned area, suggest opening or closing of games, and save the company on payroll by sending Dealers and Floor Supervisors home in accordance with our Early Out list. Show less

  • Table Games Shift Manager

    Mar 2022 - now

  • Table Games Dual Rate Pit Manager/Floor Supervisor

    Jan 2015 - Mar 2022

  • Table Games Floor Supervisor

    Jul 2010 - Jan 2015

  • Table Games Dual Rate Supervisor

    Dec 2008 - Jul 2010