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Bilal Johar

Bilal Johar

Customer Service Representative

Followers of Bilal Johar42 followers
location of Bilal JoharRegina, Saskatchewan, Canada

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  • Timeline

  • About me

    Department Manager @ Save-On-Foods

  • Education

    • Riyadh College of Technology

      2013 - 2016
      Diploma of Education Civil Engineering

  • Experience

    • National Contact Center NCC

      Jun 2015 - Nov 2015
      Customer Service Representative

      • Receiving customer service telephone calls.• Resolving customer complaints handling questions and concerns with speed & professionalism.• Managing database records, drafting status reports on customer service issues.

    • Nana | نعناع

      Feb 2017 - Sept 2017
      Personal shopper and delivery driver

      • Receive online orders and shop for products indicated by your client.• Select alternate products when the preferred one is unavailable.• Provide in-store and online support.• Ensure that orders are delivered on time.

    • Save-On-Foods

      Aug 2018 - now

      • Established a high level of Customer Service and maintained a fresh and attractive department.• Leading the Team to meet and exceed all department goals.• Ordered merchandise, performed monthly inventory, and trained new associates.• Reduce losses and shrinkage through inventory control processes.• Developed innovative merchandising display process to position high-interest items for maximum customer exposure.

      • Department Manager

        Jul 2024 - now

      • Assistant Produce Manager

        Feb 2021 - now

      • Produce Clerk

        Aug 2019 - Jan 2021

      • Produce Clerk

        Aug 2018 - Jul 2019

  • Licenses & Certifications