Sheila Sprigg

Experience

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  Wake Forest University School of Medicine

  Aug 1999 - May 2005

  Secretary III

  Assisted in grant preparation, submissions, progress reports and renewals for National Institute of Health as well as Department of Defense.Submit Documents to IRB for approval.Design Database for Jackson Heart Study.Submitted expense reports for grants and sub contractsMaintained research reports and organized filesAnswered and directed telephone calls Maintained schedules, effort reports, and time records for physicians, fellows and residentsUpdated protocol manuals, accurately typed all correspondence, transcription and lecture notesDesigned and maintained databases in Access, developed slide presentations in PowerPoint, website for department through Front Page and teaching files.Answered questions regarding Microsoft Office applications Show less

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  Wake Forest Baptist Health

  Aug 1999 - May 2005

  Secretary 3

  Academic Secretary for Radiology, Nuclear Medicine, and Imagelab, Designed database for Research Studies, Maintain conference and travel schedule for various different Professors.

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  Piedmont Imaging

  May 2005 - May 2006

  Medical Transcriptionist

  Accurately transcribed Diagnostic Imaging reports for all Radiology modalitiesTranscribed reports for seven other imaging centers as needed

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  Bosch Buderis Thermotechnic

  Jun 2006 - May 2007

  Customer Service Representative

  Design protocol Manual, Front Desk Receptionist, Customer Service Representative

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  BBT North America

  Jun 2006 - May 2007

  Receptionist/Inside Sales Order Entry Clerk

  Answered a multi-line phone system for both technical and inside sales supportSent out marketing materialsEntered electronic and faxed sales orders for US, Canadian, and Puerto Rican clientsDeveloped Front Desk Protocol manual

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  PromptMed at SouthPoint

  Oct 2007 - Feb 2008

  Front Desk Representative

  Check In Patients, Take Copays, Develop manual and train EMR Kiosk, Statistical Reports

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  Prompt Med

  Oct 2007 - Feb 2008

  Front Desk Receptionist

  Greeted and checked in patients, processed patient co-pays, verified patient insurance and coding on check out formAnswered telephone and provided assistanceCompiled statistical data regarding providers, patient flow, and referrals for weekly reports

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  Wake Forest Baptist Health

  Aug 2008 - Feb 2011

  Academic Secretary

  Scheduled Patients, Planned meetings, Completed Disability and FMLA Paperwork; General Surgery Clinic, Patient Service Representative.

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  Wake Forest University Health Sciences

  Aug 2008 - Feb 2011

  Patient Service Representative

  Otolaryngology/ General Surgery August 2008 –February 2011Completed FMLA, disability forms and verified insurance for diagnostic proceduresPatient Check-OutOrdered tests in Centricity and in CareCastAnswered telephones, chart preparation, mailed out appointments, scheduled new, returning and referral appointmentsScheduled surgeries in the John Galt systemScanned consents, insurance cards, pre-operation orders and medical records into CentricityGreeted patients and updated registration information Show less

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  Vein Clinic

  Feb 2011 - Oct 2012

  Medical Front Office

  Answer telephone, schedule and verify upcoming appointmentsSchedule surgeries and follow up appointmentsSearch for NPI numbers for physician offices.Request records from physician officesPrepare materials for screeningsPrint updated schedule daily and review for changesCreate new patient charts including insurance information, retrieve new patient records, keep a log of new patients for physicians’ weekly reviewVerify primary care physicians referral information and prescriptions dailyPrint all necessary paperwork for surgery patients and mail.Assist with Pre-Determinations for insurance.Room patientsPrepare patients for office proceduresAssist with ultrasoundsOSHA ComplianceHIPAA and Medical Records Law Compliance Show less

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  Vein Clinic of North Carolina

  May 2011 - Oct 2012

  Front Desk Receptionist

  Scheduling patients, Maintain Charts, Surgical Patients Preparation for In Office Procedures, Insurance Verification, Answer Telephone, Surgical Patient Correspondence, Design and improve forms, reports and policies. Greet patients, help with Ultrasounds, Dictation, Predetermination, Compile statistical reports, HIPAA and OSHA Regulations.

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  Cornerstone Eye Center

  Jan 2012 - Jan 2012

  Receptionist

  I entered data into databases for clinical trials and grant research.

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  Preferred Pain Management

  Jan 2013 - May 2015

  Patient Care Coordinator

  As a Patient Care Coordinator, I receive all incoming new referrals and log them into a spreadsheet and verify that all information is correct for consideration. Then the information is given to the doctor for review. Once reviewed, I verify all insurance information and contact the new patient for scheduling. Once scheduled, I send out all paperwork to the patient for the new patient consult and prepare the charts for each patient. I also prepare referral history reports to submit to the doctor at his request. I also work with outgoing referrals, submitting information to outside physicians and notify patient of the appointments. I also speak with anyone telephoning the office for a new referral. Show less

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  Regional Physicians at Premier

  May 2015 - Sept 2015

  Registration Team Member
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  Chatham Hospital

  Sept 2015 - May 2016

  Health Unit Coordinator
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  Appalachian Bible College

  Jun 2016 - Jan 2018

  • Business Manager

    Aug 2016 - Jan 2018

  • Administrative Assistant

    Jun 2016 - Jul 2016
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  Union Grove Christian School

  Jul 2018 - Aug 2023

  Middle School Teacher
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  Sheets Memorial Christian School

  Aug 2023 - now

  Middle School Science Teacher