Stefanie Morra

Experience

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  Natures Emporium

  Oct 2004 - Dec 2011

  Buyer & Lifestyle Department Manager

  -Assisted customers with product information and respond to customer concerns via phone calls and emails.-Designed and purchased merchandise for natural, environmentally friendly and socially responsible clothing, healthy child development products and natural or organic cosmetic products.-Attended in-store and after-hours product trainings and trade shows. -Set up in-store events, including customer appreciation day, International Children’s Day, customer information seminars, workshops, product trainings and product tasting and demonstrations.-Contributed educational articles for Nature Emporium’s magazine Living Naturally, monthly newsletter and website.-Designed and co-facilitated in-store cooking class sessions with a holistic nutritionist for groups of multi-aged children and various workshops for customers. Show less

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  Pickney Gear

  Jan 2010 - Jan 2020

  Assistant Sales Representative & Brand Ambassador

  -Assisted with design, set up and tear down of trade show booths at major wholesale and general public trade shows such as The Future for Baby, Toronto Gift, The Baby Time Show and The One of a Kind Show.-Merchandised and priced products on display. -Provided buyers with product information and highlighted natural and environmentally friendly features of products.-Assisted clients in placing orders and provided merchandising and promotion ideas.

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  Ryerson University

  Sept 2010 - Jun 2011

  -Prepared forms and charts for participant information.-Conducted observations and took notes of interactions between the participants and researcher.-Transcribed confidential interviews of the participants and researcher. -Conducted preliminary data analysis taken from the interviews and observations.-Attended follow-up research de-briefing meetings with all members of the research team. School of Early Childhood Education, Ryerson University- Marked undergraduate students' assignments, exams and research papers. Prepared and implemented lessons and activities to reinforce concepts learned during lectures.

  • Research Assistant

    Feb 2011 - Jun 2011

  • Graduate Assistant/Teaching Assistant

    Sept 2010 - Apr 2011
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  Family Service Toronto

  Mar 2012 - Aug 2012

  Community Engagement & Research Worker

  -Conducted literature reviews and background research on policies, services and programs available in Ontario and Canada. -Attended meetings with local community organizations, partners and members of government. -Designed, implemented and supervised an art based youth volunteer programs called the Witnesses of Poverty project. -Assisted Campaign 2000 national and provincial managers in daily tasks, research, and event planning including a Mother’s Day breakfast, the Grange Festival community event with Growing Up Healthy Downtown (GUHD) and Youth Day Toronto. Show less

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  SoYoung Inc.

  Sept 2012 - Sept 2013

  Operations Manager

  -Responded to customer service and media requests.-Fulfilled, packed and shipped product orders for online sales and Canadian and American retail sales.-Designed order forms and catalogs and provided insight for website and product design.-Organized sample sales and advertised promotions for online sales using Facebook, Twitter, Pinterest, Mail Chimp and Wordpress. -Managed existing retailer sales and contact information through HighRise, Excel and QuickBooks.-Planned trade show booths and engaged in direct sales. Show less

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  Toronto Military Family Resource Center

  Jan 2013 - Aug 2013

  Lead Early Childhood Educator

  -Planned developmentally appropriate learning experiences according to the Emergent Curriculum philosophy and ELECT program.-Set up classroom and outdoor environment to encourage self-exploration and play.-Maintained routines including diapering, toileting, feeding and rest periods. -Documented observations of children’s development in individual portfolios.-Trained and supervised supply staff, college placement students and volunteers.

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  Love Me Do Baby and Maternity

  Jan 2014 - Jun 2014

  Merchandiser & Sales Associate

  -Designed store layout and departments within store.-Merchandised products on store floor, front end and created street level window displays. -Assisted customers with products including suggesting items for gift registry. -Set up meetings with vendors, distributors and attended trade shows to buy products. -Researched and purchased products in the maternity, baby, child, gift and natural health industries. -Planned activities for infant and parent programs and workshops for parents.-Created marketing strategies and implemented plans via social media, in store sales and events. -Updated and maintain social media accounts including Facebook, Twitter and Pinterest. Show less

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  Community of Maple Child Care Services

  Oct 2014 - Jul 2015

  Registered Early Childhood Educator

  Preschool Early Childhood Educator, Community of Maple Child Care Services, S. J. A Oct 2014-Present-Conducted developmental screening assessments of children.-Designed and set up indoor and outdoor learning environments.-Set up safe, developmentally appropriate and educational activities and play spaces. -Planned and prepared developmentally appropriate lesson plans and activities according to emergent curriculum philosophy and the Ontario government’s E.L.E.C.T framework.-Maintained daily routines and kept records of feeding, toileting and sleeping. -Prepared individual progress reports according to the E.L.E.C.T framework. Show less

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  Noah's Health Food Store

  Nov 2015 - Oct 2016

  Supplements Sales Consultant

  -Provided customers with products information-Completed stock counts and managed product inventory-Merchandised and organized products in department-Priced products and set up flyer sale displays-Attended product training

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  Neal Brothers Foods

  Jan 2017 - Aug 2017

  Order Entry & Inside Sales

  -Provided customer service to internal and external customers-Built relationships with customers-Processed inbound customer orders via telephone, e-mail, fax-Ensured accurate fulfillment and follow up on any issues/backorders-Entered orders accurately and promptly-Liaised with logistics, shipping, warehouse or other related internal staff in order to expedite or trace missing or delayed shipments-Promoted products to customers, including new products and promotions-Ensured all processes and procedures are completed according to quality standards Show less

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  Freshouse Food and Juice Bar

  Apr 2018 - Dec 2018

  Holistic Nutritionist & Customer Service Associate

  -Provided customers with nutrition information and guidance in choosing the most beneficial juices based on their health goals and preferred flavour profiles.-Assisted with cleaning produce, juicing, mixing, and bottling.-Answered phone calls and operated cash register.-Prepared wholesale orders and created invoices for local and independent food retailers.-Set up booths in the community to sample juices and educate clients on the health benefits of incorporating cold pressed juice into their lifestyle. Show less

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  Pumped Inc.

  Oct 2019 - Oct 2023

  Brand Ambassador

  -Assisted with design, set up and tear down of trade show booth.-Merchandised and priced products on display. -Trained and managed staff, cash flow, inventory and scheduling during activation.-Provided customers with a friendly, informative and positive experience with the brand by highlighting relevant features of the services or products. -Assisted managers in placing inventory orders, troubleshooting logistics and provided merchandising and promotion solutions.

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  Essence Naturals

  Feb 2020 - Apr 2021

  Holistic Nutritionist & Front of House

  -Prepared hot drinks, smoothies, cold pressed juices and salads following recipes and safe food handling procedures.-Assisted chefs in food preparation, kitchen organization and restaurant cleanliness.-Answered phones, replied to food delivery apps and assisted customers in store.-Engaged with and educated community through product demonstrations.

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  Soko Distribution

  Apr 2021 - Oct 2024

  National Sales Manager