
Ravi Kumar Danthurty, ACX Mentor®, ACXM®, COIM®
Business Analyst (BI Reporting)

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About me
Accredited Customer Experience Mentor® Practitioner & Coach: Design Thinking, Human Centered Design Methodology & Service Design. Outside Inn CX Methodology. Business, Success, Life Coach & Hypnotherapist
Education

Massey University
1997 - 1999Master's Degree Information Technology and Business Management
RV College Of Engineering, Bangalore University, India
1984 - 1989Bachelor's Degree Mechanical Engineering
Visakha Valley School, Visakhapatnam, India
1982 - 1984High School
Experience

HPM Legrand Australia
May 2008 - May 2009Business Analyst (BI Reporting)• Integrate different business unit’s sales and marketing data and support senior management and executive team reporting requirements.• Train, support and promote BI for regional sales, marketing and product development teams. 1. RDBMS: MS SQL Server 2000/ 20052. Cube Builder: MS Analysis Services / Cognos Cube Builder - Transformer3. Report Builder Tools: Cognos 8 (MR2) Studios and MS Reporting Services. 4. ETL – Movex – BPW Extract and Transform Tool.

Westpac
May 2009 - Feb 2014Senior Assosciate (BI Reporting)• Design high value payments reporting system. • Responsible for end to end project delivery.• Delivered 4 major reporting cycles.1. RDBMS: MS SQL Server 20052. Report Builder Tools: Cognos 8.4 /10.2 Studios and MS Reporting Services. 3. ETL – SQL Server – SSIS Packages

The Innovation Equation (Sri Marketing and Services Pty Ltd)
May 2010 - nowManaging DirectorDomain: Coaching and Design Design Thinking, Human Centered Design Methodology Service Design Outside Inn CX Methodology.Domain: Tours and Travels Luxury Tours and Travel advisor. GDS – Amadeus & Galileo International faring and ticketing. Domain: Life Coaching & Hypnotherapy: : Life coaching and Hypnotherapy service as community service. Advisor Member of Mental health for Men.

LanguageLoop
Jan 2015 - Jul 2021Contractor (On Demand)On demand providing traslation of documents, audio/ video in Indian language Telugu to English and also tranlatio from Engligh to Telugu.

GE Capital - Australia and New Zealand
Aug 2015 - May 2016Business AnalystFinance data mart and BI Reports separation activities - as per commercial agreement - with business unit sale. • Support project team in finance data mart separation activities. Perform and check data quality checks, create and amend data base views, modify procedures, DTS packages as per need.• Manage BI reporting separation, create new reports, amend existing reports and update security as per business need. • Perform unit testing, document the results and liaise with internal stake holders on the outcome.• Liaise with other teams, for re-branding of external BI reports as per commercial agreement. Show less

Multicultural Community Radio Association Limited (MCRA Ltd.)
Sept 2018 - nowDirector - Member Of The Board Of AdvisorsMCRA Ltd., through its broadcasting division Radio 2TripleO (Radio2ooo) provide an Analogue service on FM-98.5 and a Digital service on 2oooDAB and 2oooLanguages. Both services are provided by a team of over 300 volunteer broadcasters.https://www.radio2tripleo.com.au -
Licenses & Certifications

Counselling Course: An Introduction
Training organisation: Centre for Continuing EducationNov 2018- View certificate
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Accredited Customer Experience Mentor (ACX Mentor®)
BP Group (est 1992)Jun 2020 - View certificate

Creativity: Methods to Design Better Products and Services
The Interaction Design FoundationAug 2020 - View certificate

Blockchain: Beyond the Basics
Lynda.comAug 2018 - View certificate

Design Thinking: Customer Experience
Lynda.comAug 2018 - View certificate

ISO 56002 - Innovation Management Systems
EicornAug 2020 - View certificate

Information Visualization
The Interaction Design FoundationAug 2020 - View certificate
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Certified Outside In Master (COIM™)
BP Group (est 1992)May 2020 - View certificate

Brand Management: Aligning Business, Brand and Behaviour
CourseraMay 2019 - View certificate

Design Thinking: The Beginner’s Guide
The Interaction Design FoundationAug 2020
Languages
- enEnglish
- teTelugu
- hiHindi
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