Ravi Kumar Danthurty, ACX Mentor®, ACXM®, COIM®

Ravi Kumar Danthurty, ACX Mentor®, ACXM®, COIM®

Business Analyst (BI Reporting)

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  • Timeline

  • About me

    Accredited Customer Experience Mentor® Practitioner & Coach: Design Thinking, Human Centered Design Methodology & Service Design. Outside Inn CX Methodology. Business, Success, Life Coach & Hypnotherapist

  • Education

    • Massey University

      1997 - 1999
      Master's Degree Information Technology and Business Management
    • RV College Of Engineering, Bangalore University, India

      1984 - 1989
      Bachelor's Degree Mechanical Engineering
    • Visakha Valley School, Visakhapatnam, India

      1982 - 1984
      High School
  • Experience

    • HPM Legrand Australia

      May 2008 - May 2009
      Business Analyst (BI Reporting)

      • Integrate different business unit’s sales and marketing data and support senior management and executive team reporting requirements.• Train, support and promote BI for regional sales, marketing and product development teams. 1. RDBMS: MS SQL Server 2000/ 20052. Cube Builder: MS Analysis Services / Cognos Cube Builder - Transformer3. Report Builder Tools: Cognos 8 (MR2) Studios and MS Reporting Services. 4. ETL – Movex – BPW Extract and Transform Tool.

    • Westpac

      May 2009 - Feb 2014
      Senior Assosciate (BI Reporting)

      • Design high value payments reporting system. • Responsible for end to end project delivery.• Delivered 4 major reporting cycles.1. RDBMS: MS SQL Server 20052. Report Builder Tools: Cognos 8.4 /10.2 Studios and MS Reporting Services. 3. ETL – SQL Server – SSIS Packages

    • The Innovation Equation (Sri Marketing and Services Pty Ltd)

      May 2010 - now
      Managing Director

      Domain: Coaching and Design  Design Thinking,  Human Centered Design Methodology  Service Design Outside Inn CX Methodology.Domain: Tours and Travels  Luxury Tours and Travel advisor. GDS – Amadeus & Galileo  International faring and ticketing. Domain: Life Coaching & Hypnotherapy: :  Life coaching and Hypnotherapy service as community service.  Advisor Member of Mental health for Men.

    • LanguageLoop

      Jan 2015 - Jul 2021
      Contractor (On Demand)

      On demand providing traslation of documents, audio/ video in Indian language Telugu to English and also tranlatio from Engligh to Telugu.

    • GE Capital - Australia and New Zealand

      Aug 2015 - May 2016
      Business Analyst

      Finance data mart and BI Reports separation activities - as per commercial agreement - with business unit sale. • Support project team in finance data mart separation activities. Perform and check data quality checks, create and amend data base views, modify procedures, DTS packages as per need.• Manage BI reporting separation, create new reports, amend existing reports and update security as per business need. • Perform unit testing, document the results and liaise with internal stake holders on the outcome.• Liaise with other teams, for re-branding of external BI reports as per commercial agreement. Show less

    • Multicultural Community Radio Association Limited (MCRA Ltd.)

      Sept 2018 - now
      Director - Member Of The Board Of Advisors

      MCRA Ltd., through its broadcasting division Radio 2TripleO (Radio2ooo) provide an Analogue service on FM-98.5 and a Digital service on 2oooDAB and 2oooLanguages. Both services are provided by a team of over 300 volunteer broadcasters.https://www.radio2tripleo.com.au -

  • Licenses & Certifications

    • Counselling Course: An Introduction

      Training organisation: Centre for Continuing Education
      Nov 2018
    • Accredited Customer Experience Mentor (ACX Mentor®)

      BP Group (est 1992)
      Jun 2020
      View certificate certificate
    • Creativity: Methods to Design Better Products and Services

      The Interaction Design Foundation
      Aug 2020
      View certificate certificate
    • Blockchain: Beyond the Basics

      Lynda.com
      Aug 2018
      View certificate certificate
    • Design Thinking: Customer Experience

      Lynda.com
      Aug 2018
      View certificate certificate
    • ISO 56002 - Innovation Management Systems

      Eicorn
      Aug 2020
      View certificate certificate
    • Information Visualization

      The Interaction Design Foundation
      Aug 2020
      View certificate certificate
    • Certified Outside In Master (COIM™)

      BP Group (est 1992)
      May 2020
      View certificate certificate
    • Brand Management: Aligning Business, Brand and Behaviour

      Coursera
      May 2019
      View certificate certificate
    • Design Thinking: The Beginner’s Guide

      The Interaction Design Foundation
      Aug 2020
      View certificate certificate