Michael Raimo

Experience

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  Cablevision

  Mar 2012 - Dec 2016

  Senior Logistics Analyst

  Monitored and tracked cable box inventory across the New York Tri-State area to ensure accurate distribution and operational efficiency.Led a team of four to optimize workflows and maximize operational efficiency.Utilized Excel spreadsheets to accurately track and manage cable box inventory.Repaired cable box racks to ensure operational efficiency and uninterrupted service.

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  Planet Fitness

  Jan 2017 - Jul 2018

  Certified Personal Trainer

  Conducted client fitness assessments and tailored workout programs to help individuals achieve their health and fitness goals.Maintained a clean and safe workout environment by regularly sanitizing and organizing fitness equipment.Led dynamic fitness classes, guiding participants through structured workouts to enhance strength, endurance, and overall wellness.

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  Chick-fil-A Restaurants

  Nov 2018 - Sept 2019

  Cook
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  UNC Health

  Sept 2019 - Mar 2020

  IT Hardware Asset Manager

  · Assisted in internal and external audits and assessments, ensuring effective control assessment, monitoring, and reporting. Collected and organized evidence to facilitate audit processes, enhancing compliance readiness and regulatory adherence. · Tracked remediation activities to ensure timely resolution of identified issues; Inspected and validated implemented solutions to verify effectiveness and compliance with security standards.· Provided program-level metrics and reporting tailored for consumption by senior and executive management. This included comprehensive insights into security posture, compliance status, and risk management effectiveness.· Offered guidance and support to IT teams and business stakeholders on compliance-related issues, this involved interpreting complex regulations, providing actionable recommendations, and fostering a culture of compliance awareness across the organization. · Developed and maintained standardized procedures for tracking hardware inventory, ensuring compliance with regulatory requirements and internal policies.· Regularly kept up with and maintained, CMDB to account for hardware accuracy, and mitigate the loss of laptops and desktops. Show less

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  Carolina Dental Management, Inc

  Mar 2020 - Sept 2020

  Compliance Facilities Manager

  • Assessed badge reader access control system, reducing unauthorized physical access incidents by 40% and enhancing overall security of the Cardholder Data Environment (CDE). • Implemented a combination of logical and physical controls to restrict unauthorized access to the network, resulting in a 30% reduction in unauthorized connection attempts and bolstering network security. • Identified console login screen locking mechanisms to prevent unauthorized access, resulting in a 40% decrease in security incidents related to unauthorized access attempts and ensuring the integrity of sensitive information and system configurations.• Implemented policies and procedures to promptly deactivate physical access mechanisms of departing personnel, reducing the risk of unauthorized access to sensitive areas post-employment termination and enhancing overall physical security posture. Show less

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  Wake Radiology

  Sept 2020 - Nov 2021

  IT Analyst

  · Developed and maintained RACI matrices for IT audit projects, clearly defining roles and responsibilities to ensure effective communication and accountability throughout the audit process. This initiative streamlined workflow coordination, reducing duplication of efforts and enhancing overall audit efficiency. · Conducted regular audits of user access privileges and system logs to identify and address any potential security vulnerabilities or compliance gaps, proactively strengthening the organization's cybersecurity posture and regulatory adherence.· Regularly assisted with the distribution of hardware products such as headsets, monitors, and phones for onboarded employees. · Kept an extensive inventory list of all hardware items ranging from monitors to printers, keyboards, and laptops. · Analyzed business requirements to create user profiles tailored to specific job functions, ensuring appropriate permissions were assigned at each level of end user access. This meticulous process enhanced data security by restricting unauthorized access and minimizing the risk of data breaches, ultimately safeguarding sensitive information and maintaining compliance with regulatory standards. Show less

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  City National Bank

  Nov 2021 - Feb 2022

  User Support Specialist

  • Implemented Active Directory authentication and authorization protocols within a Windows domain network, ensuring secure access to network resources based on user permissions and credentials, thereby enhancing overall network security posture. · Conducted a comprehensive review of the MobilePass+ app's token generation mechanism to assess the cryptographic security and randomness of the one-time passcodes (OTPs) or time-based OTPs (TOTPs) generated; reduced the likelihood of unauthorized access, safeguarding sensitive data.· Utilized Active Directory Group Policy to define and enforce security settings and desktop configurations across a network of computers, ensuring consistent policy enforcement and enhancing overall network security and compliance posture within organizational units (OUs).· Collaborated with cross-functional teams, encompassing IT, security, compliance, and business units, to gather comprehensive data tailored to address specific business needs. · Identified and resolved discrepancies in software licenses, resulting in cost savings and mitigating legal risks for the organization.· Worked in COUPA to obtain statuses of colleague purchase orders of devices for new hire employees. Show less

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  Dermavant Sciences

  Feb 2022 - May 2022

  Asset Coordinator

  • Developed a user profile creation process to tailor permissions and privileges, optimizing system functionality and enhancing security by providing appropriate access levels. This strategic approach ensured that end users had the necessary access while maintaining system security. • Implemented password management policies and procedures focusing on multi-factor authentication, resulting in a 30% reduction in unauthorized access incidents within the first quarter of implementation. • Worked closely with the head of human resources to guarantee on time delivery of new hire kits and laptops. • Analyzed and validated account configuration settings to restrict interactive logins and limit account usage to authorized machines, reducing the risk of unauthorized access and potential misuse of system privileges.• Managed and maintained an accurate inventory of laptops for new hires by tracking procurement, distribution, and return processes using a centralized database system. This ensured that all employees had the necessary equipment to perform their roles efficiently and securely, reducing the risk of unauthorized access to company data. Show less

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  City National Bank

  May 2022 - Dec 2024

  Hardware Asset Management Specialist

  · Managed Configuration Management Database (CMDB) for asset management functions, resulting in a 20% reduction in asset tracking errors and a 15% increase in inventory accuracy. This enhancement streamlined auditing processes, leading to a 25% decrease in audit time.· Oversaw and configured the distribution of laptops for new hires and contractors by ensuring the installation of security patches and updates to safeguard against malicious attacks and data breaches, aligning with established security protocols, thereby reducing the risk of cybersecurity incidents, and maintaining a secure computing environment.· Managed ServiceNow (SNOW) application to enhance asset tracking capabilities, significantly reducing instances of lost or misplaced assets. This initiative resulted in annual cost savings of approximately $50,000 by minimizing the need for asset replacements. · Spearheaded the complete assessment of decommissioned end-of-life printers, to ensure the mitigation of potential risks associated with vulnerable system components to cyber threats due to lack of security patches.· Communicated proactively with hiring managers to provide regular updates on the delivery status of new hire laptops, ensuring transparency and timely information sharing throughout the onboarding process. This facilitated smooth transitions for new employees and minimized disruptions to their productivity.· Led and planned the disposal of hardware during an e-waste event by coordinating with vendors, ensuring proper data destruction procedures were followed, and overseeing the secure transport of equipment to recycling facilities. This initiative reduced the organization's environmental impact, minimized the risk of data breaches, and ensured compliance with regulatory requirements, ultimately enhancing the company's reputation and demonstrating a commitment to sustainability and data security. Show less

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  First Citizens Bank

  Dec 2024 - now

  System Engineer II

  Initiate and manage email campaigns to efficiently reclaim unused laptops and desktops, ensuring optimal resource utilization and reducing equipment waste.Sorts and manages reclaim devices and peripherals by sender, model, and type.