Kat Walker

Experience

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  Dixie State University

  May 2011 - Dec 2011

  Academic Club Representative

  My first position on student leadership, the experience of being an academic club rep taught me how to be a leader, to work in groups, to get projects accomplished, and to support the activities the student association put on. I assisted in marketing strategies, social media, informing students, recruiting students, collaborating on events and designs, participating in events, volunteering to supervise events, organizing student clubs on campus, activating and encouraging club membership, allotting student funds to worthy causes in student clubs, doing administrative work to keep track of 8-15 clubs I was assigned to, and sharing my passion for Dixie State with others. Show less

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  Riggatti's Saint George

  Nov 2012 - Nov 2013

  Pizzaiola

  I began working at Riggatti's when the business was just opening in Saint George. As a pizzaiola (pizza maker), my duties included teamwork to quickly make wood-fired pizza; initiative and foresight to see what dishes needed to be cleaned or what vegetables needed to be cut up without being asked; and excellent customer service to provide everyone who came in with a friendly atmosphere and fabulous food. I became a valuable member of the close-knit team, supervised and trained new workers, and promoted the business in my personal life. Not only that, but I can toss a pizza in the air like a champ! Show less

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  Dixie State University

  Jun 2013 - May 2015

  As a tutor in the Writing Center, I consulted with students of all ages, cultures and nationalities to improve their individual writing skills. We focus on the process of writing and improving skills, not editing or proofreading for every mistake. In the Writing Center, I've had a chance to communicate and counsel with people from all over the world, as well as use social media and website maintenance skills to update and promote the Writing Center in the digital world. I was often called on to present to English classes about the Writing Center and encourage students to take advantage of our services. Show less As an administrative assistant to the Student VP of Academics, I maintained workflow by taking minutes at weekly Senate meetings and publishing them. I managed communication between the Senate, coordinating schedules, planning events, and keeping everyone on task. I assisted students with information about student government and represented the student voice on academic committees. I created flyers, spreadsheets, documents, and filing systems. I anticipated the needs of others in my organization and proactively worked to fill them. I used my exceptional communication skills to get my tasks done and contribute well to my team. Show less

  • Writing Center Consultant/Tutor

    Aug 2012 - May 2015

  • Administrative Assistant to the Student Vice President of Academics

    Jun 2013 - May 2014
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  Inn on the Cliff

  Apr 2014 - Aug 2014

  Front Desk Agent

  As a front desk agent, I acted as the "face" of this professional and guest-centered hospitality business. I coordinated with all the members of my team, communicating effectively with both team members and guests to provide quality service. I assisted guests in making reservations and reviewed, analyzed and prepared records, adhering to hotel guidelines and policies. I acted as the personal administrative assistant to the owner of the hotel, responding to guest emails, answering questions, and speaking as the official representative of the company with many travel agencies, online booking companies, and potential customers. I also was a key player in building the hotel social network on more than a dozen websites such as TripAdvisor, Facebook and Airbnb, as well as the hotel's own website. My marketing efforts led to Inn on the Cliff rising to the rank of #1 out of the 42 St. George hotels on TripAdvisor, as well as significant growth on Facebook. I participated as a vital team member in our goal of increasing hotel occupancy from 50% to 70% in one month, and we achieved our 3-month goal of 85% occupancy. I consistently used my service-oriented personality as I attended to the needs of guests staying at the hotel, reaching out to them and helping make their experience one-of-a-kind. I utilized initiative to look around, intuit what tasks need to be done, and get ahead of schedule on all the little things that go along with running a luxury hotel. Show less

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  Kanab Middle School

  Dec 2014 - May 2016

  Student Resource Aide

  In this position, I provided support to the teacher of study hall classes at Kanab Middle School for students who are struggling in their grades. I worked with 7th and 8th-graders on homework and extra assignments to bring their GPA up. This included keeping the students on task, asking and answering questions about homework, working with technology (especially Chromebooks) to solve problems, and fostering a spirit of learning and community in the classroom.

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  Kanab Tour Company

  May 2015 - Jun 2019

  Office Manager

  As office manager to this small family-owned and operated tour company, my main responsibilities were scheduling tours, handling phone calls, taking payments, managing the tour company's reservation software, ordering products for the company, cleaning and maintaining the office space and ATV's and vehicles used for touring, Web design and development using WordPress, social media management, and marketing the company to the community. I got the chance to talk with people from all over the world via phone, email and in-person as I helped promote the company and make sure everyone had a fantastic time exploring Southern Utah. I also was able to provide hiking tours to clients when demand was high, including transportation, information, and ensuring a safe and enjoyable experience for customers from around the world! Customizing tours to meet the needs of my clients was my favorite part. I was also the unofficial "head cheerleader"! Show less

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  It Works! Global

  Jan 2016 - Feb 2021

  Direct Sales Representative

  As a social media marketer, I gained experience using Facebook and Instagram to build a following, create and curate high quality content, recruit new customers and team members, and maintain customer satisfaction and retention.

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  Frontier Mining

  Mar 2021 - now

  Responsibilities include multi-regional facility and corporate partnership coordination, process development, and comprehensive project leadership. I design, implement, and evangelize new business processes and software implementations for all 6 Frontier departments, both independently and collaboratively. These responsibilities include but are not limited to procurement, purchasing, inventorying, expensing, and reporting for 6 data hosting centers across the US and Canada. In addition, I lead training efforts for onboarding new account and project managers.Example Projects and Accomplishments:* 2x Data Center Tear-Down and Migration* CRM Software Configuration and Deployment* Disaster Recovery after Structural Breakdown Resulting in Severe Weather Damage Show less As Frontier's Account Manager, I work with our clients to ensure their mining operations are maximally efficient. Some of my job responsibilities include developing processes for the rapidly-growing organization, managing inventory for over 50 clients, upselling, facilitating logistics and shipping for all client accounts, handling procurement and RMA projects, remotely diagnosing and maintaining client equipment, training new team members, creating content including print and video trainings for customers, and inter-departmental organization projects such as transitioning to new platforms and updating our team knowledge base. Show less

  • Project Manager

    Jan 2022 - now

  • Account Manager

    Jun 2021 - Jan 2022

  • Customer Service Representative

    Mar 2021 - Jun 2021