Anand Arunachelam

Anand Arunachelam

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  • Timeline

  • About me

    Business Operations | Service Delivery | 5G IOT | Data Science | Data Analyst | Business Analyst | Generative AI | Certified Scrum Master | Professional Services | Contract Management | Managed Services

  • Education

    • Indian Institute of Technology, Delhi

      -
      Master of Technology - MTech Optical Communication
    • University of Alberta

      -
      Master of Science - M.Sc.(Engg.) Optical Communication
    • HELBUS Helsinki School of Business

      -
      EMBA Leadership, Finance
  • Experience

    • Nokia

      Oct 2013 - Jan 2024

      Established, implemented, and ran the Services Business Unit (BU) governance process by developing Mode of Operations handbook and governance framework in alignment with business stakeholders.Initiated and led weekly strategy calls with the Global Leadership Team to drive key business objectives, special projects such as to close the gap to annual plan for Sales & Sales Margin. As a result of this drive, Market Services exceeded the annual plan for Sales by 5% and Sales Margin by 7% Achieved a growth of 10% year-over-year in O&M Sales with a consistent Sales Gross Margin of 50 – 60%.Achieved O&M contracts renewal rate of 95%, consistently meeting the KPI. Established APAC as the leader in contract renewal rate globally for consecutive 3 years.

      • Services Business Operations Manager - Asia Pacific & Japan (APJ) Mobile Networks (MN)

        Apr 2018 - Jan 2024
      • IP/Optical Networks Operations & Maintenance Business & Competence Leader

        Oct 2013 - Mar 2018
  • Licenses & Certifications

    • Project Management Professinal, ITIL, eTOM

      Project Management Insititute
    • PYTHON FOR DATA SCIENCE

      National University of Singapore
      Apr 2021
      View certificate certificate
    • DATA ANALYTICS AND VISUALIZATION FOR MANAGERS

      National University of Singapore
      Jan 2021
      View certificate certificate
    • R FOR DATA SCIENCE

      National University of Singapore
      Nov 2020
      View certificate certificate
    • CUSTOMER INSIGHTS BEGINS WITH ME

      National University of Singapore
      Oct 2020
      View certificate certificate
    • DATA ANALYTICS FOR MANAGERS

      National University of Singapore
      Oct 2020
      View certificate certificate
    • DATA-DRIVEN CUSTOMER EXPERIENCE

      National University of Singapore
      Oct 2020
      View certificate certificate
    • DATA ANALYTICS BEGINS WITH ME

      National University of Singapore
      Sept 2020
      View certificate certificate
    • ANALYTICS IN INDUSTRY 4.0

      National University of Singapore
      Aug 2020
      View certificate certificate
    • DATA VISUALIZATION BEGINS WITH ME

      National University of Singapore
      Jul 2020
      View certificate certificate